Service for the hearing impaired (TTY) – Customer Service

Monday to Friday: 7:30 a.m. to 10 p.m.

Saturday and Sunday: 8 a.m. to 8 p.m.

Please have the following items ready before you call:

  • Your Videotron account number (where necessary)
  • Your Internet ID that begins with “VL” (where necessary)
(514) 380-7143 Montreal 1-866-468-6763 Elsewhere in Quebec