Residential Line

Residential Line

CHOOSE VIDEOTRON’S HOME PHONE SERVICE.

No need to look any further. With us, you’ll benefit from the best quality-price ratio on the market1.

In addition, switching to Videotron is simple. We take care of everything, for you. You keep your number, your devices, and your habits.

## include link

$velocityService.getProduct("prod820003").i18nLongDescription

Starting at

$ 24 . 95 /month*
(Price when combined with at least 1 other service)

Price when combined with at least 1 other service

$ 24 . 95 /month*
(Videotron saving: $5 /month)

Price if not combined


$ 29 . 95 /month*
Overview
Say goodbye to long-distance charges!

All long-distance calls within Canada are free and unlimited.

Included Services:
  • 9-1-1 emergency services
  • Basic directory listing
  • Call Blocking (*67)
  • Relay service for the hearing-impaired (7-1-1)
  • Pinskip option
Unbeatable Technical Support

Dial 611 to reach the technical support team 24/7.

Pricing details
Prices

Telephony + at least 1 other service
(Videotron saving: $5 /month)

$24.95 /month*

Telephony only

$29.95 /month*

Services are the following products: Television, Internet (residential or mobile), Residential Telephony and Mobile Telephony.

Specifications
$tableName
$blocContent.type.label

Unlimited long-distance calls

throughout Quebec.

$blocContent.type.label

Unlimited long-distance calls

throughout Canada.

$blocContent.type.label

À la carte options

Choose the features you need most.

Installation fees

You will be charged a one-time fee of $59.95 upon installation.

This fee includes the installation of TV, Internet and telephone services if these services are installed on the same day, with a maximum of five outlets per visit. Installation of additional outlets not included.

Installation fees only apply if a technician visits your home. You will not be charged again if you modify your services or add a new feature such as Voicemail.

Support

Frequently Asked Questions :

Can I keep my existing phone number?

Yes. Your phone number can be transferred to the Videotron network regardless of the phone company you are dealing with now. However, the phone number must be under your name and it must be transferred to the same local calling area. For instance, a phone number in the 514 area code cannot be transferred to the 450 area code.

Is the service compatible with my home security system, which is connected to a remote monitoring station?

Videotron's telephone service is compatible with all commercially available alarm systems. This is one of the checks the technician does before installing the equipment.

The following suppliers have officially recognized Videotron's technology:

  • ADT CANADA
  • Chubb
  • Protectron

I don't hear a dial tone when I pick up the receiver.

If your cable television and/or cable Internet are not working, in addition to your telephone, please contact our technical support at 1-877-380-2611 (with another phone or find how to contact-us).

If your cable television and/or cable Internet are working properly, then it should be relatively easy to identify the problem by following these instructions.