Skip navigation links

Discover infinite power in all its faces.

Contact us

Customer Service

For general questions related to: your invoice, your move, your appointment(s).

Telephone

1-877-512-0911

If you're calling from your Videotron mobile phone, just dial 611

  • Monday to Friday: 7:30 a.m. to 10 p.m.
  • Saturday and Sunday: 8 a.m. to 8 p.m.

24-hour Automated Service: 1-866-380-2967

Services for the hearing impaired (TTY)
Contact our Business Solutions department

Chat

For questions about Videotron’s residential products and services.

  • Monday to Friday: 7:30 a.m. to 10 p.m.
  • Saturday and Sunday: 8 a.m. to 8 p.m.
Chat live with a Videotron representative.

Technical Support

For technical problems related to: The installation of your equipment, configuration, Technical problems

Telephone

1-877-380-2611

If you're calling from your Videotron mobile phone, just dial 611

  • Available 24/7
Services for the hearing impaired (TTY)
Contact our Business Solutions department

Chat

For technical problems related to Videotron’s residential products and services.

  • Available 24/7
Chat live with a Videotron representative.

Find a point-of-sale

Find a Videotron point-of-sale near you.

Find a point-of-sale

House call

A personalized meeting in the comfort of your own home!

Door-to-door representatives

Twitter

Our representatives are also available to answer your questions on Twitter:

@Videotron24_7

E-mail

Videotron will contact you within 24 hours of your submitted email inquiry.

Write to a Videotron representative.
Filing a complaint

CONTACT OUR BUSINESS SOLUTIONS DEPARTMENT

Contact our business solutions department

New to Videotron?

Visit our Welcome Page to learn everything there is to know about your new services, so you can start enjoying them to the max!

Visit our Welcome Page