Inside the box
- USB cable
- Quick start guide
- Warranty document
First, you have to make sure your mobile Wi-Fi is charged and the SIM card is inserted correctly. Then press the « / WI-FI » button for a few seconds until the device starts.
Your password is on the sticker under the cover on the back of the device. It's an eight-figure number by default.
With Videotron's extensive network, you get coverage across the province. And thanks to our gradual deployment, new areas will be added every month. To learn more, visit our Website often for updated coverage details.
Videotron's mobile Internet service does not work outside the Videotron network. If you wish to access this service beyond the actual network contact Customer Service for activation.
You can monitor your monthly usage by visiting the Customer Centre on the Videotron Website.
Make sure you're in a Videotron coverage zone, and signal reception is at its best. Numerous factors may be affecting your Internet signal.
Mobile Wi-Fi can be used on a number of compatible computers. Total usage will be deducted from the usage allotted under your monthly plan.
Yes, it is possible to add a MicroSD card. The MicroSD card is an optional accessory not included with your device. Videotron's mobile Internet key supports MicroSD cards up to 32 GB.
This limited-time offer applies to residential customers subscribing to Videotron’s Mobile Internet service who choose an agreement-free Flex-Rate plan. Available only where Videotron Mobile is marketed, Available where technology permits. Offers, services and rates are subject to change without prior notice. Cannot be combined with any other offer. Taxes extra. Available while supplies last. Product photo provided for illustrative purposes only. The advertised speed of 42Mbps is a theoretical maximum speed and is not guaranteed. Actual speeds may vary with landscape, environmental conditions, mobile device, network traffic and other factors. Check the coverage map on our website for more information on 4G HSPA+ DC zones. Certain conditions apply. All trademarks are the property of their respective owners.
Available where technology exists.