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Basic-Speed Internet
Browse the Web, get news, chat, send and receive email and bank online.

  • New download speed of 5 Mbps and new upload speed of 1 Mbps.**
  • New monthly data transfer capacity of 15 GB for uploads and downloads combined.*
Picture of product Basic-Speed Internet
$31.95 /month **

Basic-Speed Internet

Basic-Speed Internet
$31.95 /month **

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* Certain conditions apply
  1. **

    The usage exceeding the monthly capacity limit of 15 gigabytes (download and upload combined) will be billed at $4.50 per gigabyte used up to a maximum of $50 per month. Unlimited access time, excluding dial-up access.

    Service availability
    Available where technology exists.

    Equipment
    Free cable modem rental.

    Installation fee
    An installation fee of $59.95 applies. This fee includes the installation of TV, Internet and telephone services if installed on the same day, for a maximum of five (5) outlets per visit. Installation of additional outlets extra.

    Change notice
    Offer and rates are subject to change without prior notice.

    Taxes and conditions
    Taxes not included. Certain conditions apply.

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Browse everywhere on the Web

New download speed of 5 Mbps and new upload speed of 1 Mbps*.

  • Navigate from one page to another without delays.
  • Browse between weather, news, sports scores and social networks.

Go ahead and browse!

Get up to 15 GB of combined data transfer (uploads and downloads) monthly.

  • Browse for 200 hours.
  • View 100 videos.
  • Download 300 songs.
  • Listen to the radio for 40 hours.
  • Watch live TV on illico.tv for 5 hours.

Additional fees will apply if you go over your plan’s data limit*.

Increase your data transfer capacity and Speed on Demand

Videotron offers flexibility for your immediate needs.

Learn more about Internet usage with this video.

Stay connected with WebMail

Send and receive emails with a secure and high-performance mailbox.

  • Get up to six email addresses with highly effective anti-spam and anti-virus filters.
  • Access your address book online.
  • Store up to 2 GB of messages, including data and image files.
  • Send large file attachments.
  • Avoid ads in your inbox.

Use your mobile to track your residential Internet use!

Avoid nasty surprises—use your phone to track your Internet use from anywhere!

  • Check out the My Use section to learn more about the different apps you can use to track your Internet use.
  • A wide variety of apps for your mobile.

Get even more with

  • Fast installation, ease of use.
  • Technical support available 24/7.
  • 5 MB of space for your personal Website.
  • A reliable and powerful network.
  • One month of free access to Security Services.1
  • Free Parental Control Service.
  • Details on your daily usage in the Usage section of the Customer Centre.
  • A Wi-Fi router with a lifetime warranty and remote support provided by Videotron.

Installation Fees

You will be charged a one-time fee of $59.95 upon installation.

This fee includes the installation of TV, Internet and telephone services if these services are installed on the same day, with a maximum of five outlets per visit. Installation of additional outlets not included.

Installation fees only apply if a technician visits your home. You will not be charged again if you modify your services or add a new feature such as Voicemail.

Required Configuration

To fully benefit from your cable Internet access, use equipment that meets the following requirements:

Windows

DescriptionMinimumRecommended
Operating system Windows 2000 Windows 2000/XP/Vista
Processor 350 MHz 1,3 GHz
RAM 256 MB 1 024 MB
CD-ROM Yes Yes
Networking equipment 10Base-T network or USB port 10/100/1000Base-T network port
Dial-up modem Dial-up modem Dial-up modem

Mac

DescriptionMinimumRecommended
Operating system OS 10.2 OS 10.5
Processor G3 Core 2 Duo or better
RAM 128 MB 512 MB
CD-ROM Yes Yes
Networking equipment 10Base-T network port 10/100/1000Base-T network port
Dial-up modem Dial-up modem Dial-up modem

Watch this video to find out more about our Internet plans.

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Why choose Videotron†

Unbeatable Customer Service

Get 24-hour technical support 7 days a week, and enjoy customer service 7 days a week with extended business hours.

A Contract With No Commitment!

The power of being commitment-free!

Videotron is committed to your complete satisfaction. Giving you freedom of choice compels us to outdo ourselves.

30-Day Satisfaction Guarantee

We feel so strongly about the exceptional quality of our services that we're giving you a guarantee on all of our offers.

You have 30 days upon activation of your service to tell us about any dissatisfaction you might have, and Videotron will refund you!

* Certain conditions apply
  1. **

    The usage exceeding the monthly capacity limit of 15 gigabytes (download and upload combined) will be billed at $4.50 per gigabyte used up to a maximum of $50 per month. Unlimited access time, excluding dial-up access.

    Service availability
    Available where technology exists.

    Equipment
    Free cable modem rental.

    Installation fee
    An installation fee of $59.95 applies. This fee includes the installation of TV, Internet and telephone services if installed on the same day, for a maximum of five (5) outlets per visit. Installation of additional outlets extra.

    Change notice
    Offer and rates are subject to change without prior notice.

    Taxes and conditions
    Taxes not included. Certain conditions apply.

  2. [1]

    This limited-time offer is intended for residential customers of Videotron's Internet services. The current monthly rate ($5.95 per month for the Standard Security Services and $7.95 per month for the Maximum Security Services) will apply as of the second month of subscription.

Basic-Speed Internet

Basic-Speed Internet