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with rates this low, you won’t have to subscribe to an added plan.

Starting at 30¢/minute

Now there’s no need to leave your phone at home when you go travelling! We offer very low roaming rates. Our rates are so low, there’s no need to subscribe to another plan in order to save money!

United States

  • 30¢/minute
  • 15¢/text message
  • 15¢/MB for mobile data
For more information

Elsewhere in the world

  • Starting at 60¢/minute
  • Starting at 30¢/text message
  • Starting at 60¢/MB for mobile data
For more information

What to do before you leave:

When travelling to the US

You should be good to go if you’re travelling to the US—just enjoy our low roaming rates!

When travelling abroad

Make sure your phone will work abroad

LEAVE HOME WITH PEACE OF MIND

To avoid any nasty surprises, your access to the Internet on your mobile service will be automatically blocked once:

  • your overage charges relating to data use on the Videotron or partner network reach $50
  • When you are outside the Videotron network in Canada and abroad, your access will be blocked after your data roaming charges reach $100.

You can remove those limits at any time.

We will notify you via text message when your charges are about to reach those limits (free).

Mobile Coverage Québec and greater Ottawa region

Québec at your fingertips!

The Videotron mobile network, along with that of its trusted partner, now provides you with greater coverage within Québec and greater Ottawa region. So make the most of your mobile services as you travel through the Belle Province.

Note: illico mobile service is only available on the Videotron network.

Map of Quebec coverage

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Browse the Internet—worry free

To avoid any nasty surprises, your overage charges with Videotron and its partner network1 will automatically be capped at $50. The overage cap kicks in after you’ve exceeded both your monthly data allowance and any data add-on(s) you might have.

When you near your overage limit, you’ll receive text alerts free of charge.

Remember that you can authorize mobile Internet data overage at any time.

Track your data usage in real time with Videotron’s mobile usage app:

About tablet usage while roaming:

When you travel outside the Videotron network, roaming charges apply.
Any use of your tablet's online features while roaming (including outside Videotron's territory in Quebec and greater Ottawa region) will be billed $0.15/MB. Use of data while roaming will be billed in addition to your add-on.

Note: Videotron's tablet data and messaging services work automatically on the Videotron network. If you wish to use these services outside the network, you must contact Customer Service to activate them.

Help numbers

To find out more about roaming services:

  • Call 611 toll-free from your Videotron mobile phone.
  • Call 1-88-VIDEOTRON toll-free.

You also have access to 911 for emergencies and 411 for local directory assistance. For 411 calls, roaming charges apply. Long-distance charges may apply.

Questions/Answers

Is a by-the-minute call charged at the same rate on both networks?

Yes. The rate for calls on the Videotron network and on its partner network is exactly the same.

What services are offered on the Videotron network, but not on the partner network?

illico mobile :

illico mobile is only offered on the Videotron network.

Why is illico mobile only available on the Videotron network?

This service requires extremely rapid data-transmission speeds, and we wish to ensure that quality is maintained. At the moment, only the Videotron network enables us to guarantee this level of quality.

How do I know if I'm on the Videotron network or on the partner network?

A note appearing on the screen of your mobile phone will indicate what network you're on, displaying "Videotron" for the Videotron network or "Partner" for Videotron's partner network.

Consult the maps of the Videotron and partner networks on our web site too (see below).

Canada logo Cover

Mobile coverage in Canada6

Broad coverage for a big country

Videotron and its roaming partner network provide a service of choice at affordable prices to nearly 95% of the country's population, both in rural and urban areas. That means you're covered across Canada.

Anywhere in Canada, for a very low price

Like to travel? Then our all-inclusive Canada plans are for you. They get you:

  • Unlimited calls across Canada
  • unlimited messaging (text, photo and video)
  • 1 GB to 6 GB of data.

Only an occasional traveller? If so, opt for one of our voice-only roaming plans.

Hardly ever travel? Take advantage of our pay-per-use rates! They let you pay only for what you use, whether its voice, texting or mobile data.

Pay-per-use rates:

  • 30¢/minute for calls
  • 15¢/text message
  • 15¢/MB for data

Pay-per-use services and useful numbers

Coverage in Canada by province

Download the map

Acrobat Reader TM is required to display regional maps.
Download Acrobat Reader TM

Download the map

Acrobat Reader TM is required to display regional maps.
Download Acrobat Reader TM

Download the map

Acrobat Reader TM is required to display regional maps.
Download Acrobat Reader TM

Download the map

Acrobat Reader TM is required to display regional maps.
Download Acrobat Reader TM

Download the map

Acrobat Reader TM is required to display regional maps.
Download Acrobat Reader TM

Download the map

Acrobat Reader TM is required to display regional maps.
Download Acrobat Reader TM

Your mobile services will keep on working

When you're travelling in the rest of Canada, you'll have access to most of your services. Visit the Support section on our Website's mobile coverage and roaming page for more information.

Leave home with peace of mind

To avoid any nasty surprises, your access to the Internet on your mobile device will be automatically blocked once your data roaming charges reach $100. We will notify you via text message when your charges are about to reach this limit. You can remove this limit at any time.

About tablet usage while roaming:

When you travel outside the Videotron network, roaming charges apply.
Any use of your tablet's online features while roaming will be billed $1/MB.

Use of data while roaming will be billed in addition to your add-on.

Note: Videotron's tablet data and messaging services work automatically on the Videotron network. If you wish to use these services outside the network, you must contact Customer Service to activate them.

Help numbers

To find out more about roaming services:

  • Call 611 toll-free from your Videotron mobile phone.
  • Call 1-88-VIDEOTRON toll-free.

You also have access to 911 for emergencies and 411 for local directory assistance. For 411 calls, roaming charges apply. Long-distance charges may apply.

Need answers? Don't hesitate to contact Customer Service.

Questions/Answers

How do I know if I'm on Videotron's extended network or if I'm roaming in Canada?

On the screen of your mobile phone, you'll see "Rogers" when you're roaming in Canada, and "Videotron" or "Partner" when you're on Videotron's extended network.

Can I make roaming calls if I don't sign up for a roaming plan?

Yes. You can make roaming calls without signing up for a monthly plan. However, by opting for a roaming plan, you will enjoy a preferential by-the-minute rate.

Are my add-ons for Email and messaging, Internet on your mobile and BlackBerry services used when I'm travelling in Canada?

Internet on your mobile and BlackBerry services:

No. Your add-ons are not deducted when you're travelling within Canada. There are pay-per-use service fees.

Email and messaging:

Yes. Your add-ons are used. In addition, roaming charges apply to sent and received photo and video messages and emails.

Criss-cross the United States for the same low price you’d pay in Canada.

At Videotron, you pay for the services you use. What’s more, don’t need to worry about signing up for a roaming add-on before you travel because you’ll automatically benefit from our best rates.

Pay-per-use rates:

Pay-per-use services and useful numbers

Travel anywhere in the United States.

Once you’re on American soil, your mobile phone will automatically connect to one of our partner networks.

See the coverage offered by our American roaming partners.

Leave home with peace of mind

To avoid any nasty surprises, your access to the Internet on your mobile device will be automatically blocked once your data roaming charges reach $100. We will notify you via text message when your charges are about to reach this limit. You can remove this limit at any time.


Q&A

Regarding the use of your mobile phone while roaming

How do I know whether I’m roaming in the US?

Check your phone’s screen; you should see the name of one of our roaming partners.

I’m in the US and need assistance. What do I do?

Dial 611 on your mobile phone or call 1-88-VIDEOTRON (both calls are free). You can also dial 911 in the US.

Can I still access my mobile services when roaming in the US?

You should still be able to access your mobile services when in the US. For more information, check our Support section, which you’ll find on the Mobile/Coverage and Roaming page of our website.

Where can I get more information on Videotron’s roaming services?

By calling 1-88-VIDEOTRON or by dialling 611 on your mobile phone (both calls are free).

Regarding the use of your tablet while roaming

Will I be billed extra for using my tablet outside of Videotron’s coverage area?

Roaming rates apply when you use your tablet to go online while you’re traveling outside of Videotron’s coverage area. The data you use while roaming will not count as part of your current data add-on. You will be billed 15¢ for each megabyte of data your tablet sends or receives.

Note:

Sending and receiving data and messages on your tablet is done through Videotron’s network. If you want to be able to send and receive data and messages outside of Videotron’s coverage area, please call Customer Service at 1-88-VIDEOTRON to activate this feature.

Unlimited text messaging - US

Text without counting on your next trip to the United States

$10.00 /month *

The world is your oyster!

Travel to more than 200 countries with your mobile phone and benefit from low rates.

  • Starting at 60¢/minute
  • Starting at 30¢/text message
  • Mobile data starting at 60¢/MB

For more information on these rates, visit the United States tab.

Rates per country are listed below.

There’s no use in subscribing to an additional plan, as you’ll automatically benefit from the best rates.

Leave home with peace of mind

To avoid any nasty surprises, your access to the Internet on your mobile service will be automatically blocked once your overage charges reach $50. When you are outside the Videotron network in Canada and abroad, your access will be blocked after $100 data roaming charges.

Check compatibility of a device and usage fees

Note:

For cruise ships and satellite networks : select “Offshore” as the destination.

  • Compatibility of SIM card: Note that some SIM card models are not designed to be used while roaming in certain countries. Please check that your card does by taking it out of your phone and checking the serial number. If the number ends in 22.03 or 22.04, your card does not support international roaming. If this is the case, please contact Customer Service or visit us in-store so that we may exchange your SIM card at no extra cost.
  • Legislation: Certain countries apply legislation limiting and even prohibiting the use of certain phones. We therefore recommend that you check that the phone you have is not subject to a legal ban in the country you are visiting. Once you’ve reached your destination, turn on your mobile phone. It will automatically connect to a partner network within five minutes. If your phone doesn’t automatically do this, check our guide to learn how to manually connect to the partner network.
  • Once you arrive at your destination, turn on your phone. It will automatically connect to a partner network within five minutes. If it doesn't connect automatically, check the guide on how to connect it manually.

To make calls or send messages

  • To make a local call, you don’t have to dial the country code. E.g. For + 254 (0)72 555 888, just dial 072555888
  • To call to Canada, add “+” and “1” before the area code. E.g. + + 1 514-555-1212
  • To a send a text, photo or video message, add “+” and the country code.
  • For more information on how international roaming works, check out User Guide on International Roaming and ourSupport section.
Back to tabs
* Certain conditions apply.
  1. [1]

    * Rates are shown in KB; however, usage is billed by KB block, and a minimum volume is billed. Increment download and upload data are also processed separately. If, for example, you are an operator whose minimum billing volume is 100 KB, and increment data is 25 KB, and you download 88 KB and upload 116 KB (for a total of 204 KB), your total use will be 225 KB, specifically, 100 KB upload and 125 KB download.

    ** Represents the maximum speed of the operator's network, based on the information we have and the type of frequencies the operator uses. The speed is not guaranteed. Factors such as geographical situation, signal strength and your device can influence the network's speed and availability.

    *** Rate by outgoing SMS; incoming SMSs are free.

    **** (Incoming messages free) + data transmission charges applicable to sent and received messages

  2. [2]

    The United States roaming rate includes calls made to Canada and the US. To learn about our rates, and, more specifically, our international long-distance rates, visit the "Pay-per-use" section.

  3. [3] Certain countries or regions are subject to different or special pricing.

    Check the roaming rates that apply to the country you are visiting in the "International Travel" section.

    For a complete list of rates, including rates for international long-distance calls, see our "Pay-Per-Use Services" section.

  4. [4]

    The international roaming feature must be active on your account. Coverage may vary when roaming abroad. Device used, SIM card and customer's profile may limit access to our international partners' networks.

  5. [5]

    The Unlimited Messages US feature includes: unlimited text, picture and video messages sent from the US. When outside the US, roaming charges apply for sending text, picture and video messages. Roaming charges for text, picture and video messages sent from outside the US are billed on a per message basis and are not deducted from the monthly message add-on. While roaming, data transmission charges may apply when sending and receiving photo and video messages. Messaging add-ons may be modified only once per month. Add-ons may be combined. In some cases, fixed charges for sending messages while roaming are billed on a per message basis.

    Service availability
    The Unlimited Messages US feature may be used in the United States.

    Change notice
    Behaviour and rates of services may differ while located in partner network. Services and conditions are subject to change without prior notice. Certain conditions apply.

    Taxes and conditions
    Applicable taxes not included.

  6. [6]

    This map is a general and approximate representation of Videotron and its partner network's mobile coverage. Actual coverage may vary. System availability and capacity, network maintenance and modifications, customer equipment, signal strength, topography, surroundings and other conditions may affect signal reception. Some optional services are only available in specific locations. Applicable taxes not included. Roaming rates apply.

    "Internet on Your Tablet" add-ons are to be used on Videotron's network. Outside of this zone, they will need to be activated by Videotron's customer service department to function. Videotron's "Internet on Your Tablet" service does not work abroad.

  7. [7]

    North America roaming rate includes calls made to Canada and the US. To learn about our rates, and, more specifically, our international long-distance rates, visit the "Pay-per-use" section.

  8. [8]

    Please see the services page to learn more about this offer.