If, like most mobile devices, your device is locked, you can ask your current service provider or a third party offering the service to unlock it for you.
Important! By unlocking your device, you may void your manufacturer's warranty.
Once unlocked, you can use your mobile device to connect to the Videotron network and enjoy our mobile services.
If you're not sure whether your device is locked, stop by one of our stores. A representative will be happy to check for you by inserting a SIM card into your device.
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