In the US, the "call display" service generally works. Outside of Canada, it is rare that the caller's number will be displayed. If the feature does work abroad, the number will appear in the international dialling format, making it easier for you to call the person back.
If you have signed up for this service, there is no set-up required. The number of the person who is calling will automatically appear on your mobile phone's screen.
Yes, using your mobile phone's settings, you can permanently hide your number on every call you make. For more information, refer to your mobile phone's user guide. To hide your number temporarily on a given call, first enter #31# and then the number you want to reach before pressing SEND.
When I receive certain calls, the caller's number is not displayed. Instead, "Private", "Confidential", "Withheld" or "ID Blocked" appears on the display. Why is this?
This means that callers have intentionally blocked the display of their number.
Price and conditions
The selection of "Call management" optional services may be changed only once a month. The date and time of the activities on your account correspond to the Montreal time zone, regardless of your travel abroad. Outside the Videotron network, the location of the activities on your account may be indicated differently depending on your location (Province or city or country).