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You may only forward calls to numbers in Canada or the United States. If you forward calls to a phone number outside your local calling area, you will be billed the usual long-distance charges if calls are taken or forwarded to voice mail.
Are unanswered calls transferred to my mobile phone's voice mail when I use call forwarding (provided I have subscribed to this service)?
No, the number to which you forward calls takes priority over call forwarding to your voice mail. All calls are automatically transferred to the number you have programmed and are handled in the same way as those forwarded to this number.
Price and conditions:
The selection of "Call Management" optional services may be changed only once a month. The date and time of the activities on your account correspond to the Montreal time zone, regardless of your travel abroad. Outside the Videotron network, the location of the activities on your account may be indicated differently depending on your location (Province or city or country).
Call Forwarding will be billed on a pay-per-use basis, on the Videotron network and on the partner network, except if you have subscribed to the monthly Unlimited Call Forwarding option. Long-distance charges may apply. You will not incur roaming charges for forwarding calls while roaming. Your forwarded calls will be billed as if you were in your local calling area. Long-distance minutes will automatically be deducted from your long-distance plan.