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OPTIONAL SERVICES

Are you looking for an option that will allow you to enhance your Home Phone Service?
Find it here among an array of services.

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Call Display

See the name and number of the person calling you

$6.00 /month *

Caller ID on TV

See the name and number of the person calling you on your TV screen

$2.00 /month *

Must be taken in combination
with the Call display option.

Voicemail

Lets callers leave you a message

$6.00 /month *

Voicemail Plus

Voicemail Plus

Discover new functions with our evolved Voicemail

$2.00 /month *

Voice Messages by email

Voice Messages by email

Have your voice messages sent to your Videotron email address

$2.00 /month *

Call Waiting

Never miss a call while you're on the phone

$6.00 /month *

Call Forwarding (*72)

Transfer your calls to another number

$6.00 /month *

Last Call Return (*69)

Get the number of the last person who called you

$5.00 /month *

Three-Way Calling (*71)

Call two numbers and easily set up a three-way call

$6.00 /month *

Busy Call Return (*66)

Be notified when the line is free

$5.00 /month *

Call Trace (*57)

Trace harassing calls

$5.00 *

per use

Call Blocking (*67)

Prevent the person you're calling from seeing your number

Call Screen

Block unwanted incoming calls

$6.00 /month *

Privacy

Control the publication of your name and phone number

$2.00 /month *

Second Line

Enjoy a second residential line

$9.95 /month *

Personalized Ringtone

Distinguish between calls for different family members

$6.00 /month *

Maintenance plan

Protect your installation against accidents and wear and tear

$3.75 /month *

Pay-per-use services

STAR CODES
Last Call Return (*69) $2,00 /call
Up to a maximum of $14 per month
Three-Way Calling (*71) $2,00 /call
Up to a maximum of $14 per month
Busy Call Return (*66) $2,00 /call
Up to a maximum of $14 per month
Call Trace (*57) $5,00 /call
Call Blocking (*67) Free
Long-Distance call
Long-Distance Quebec between Videotron Telephone customers Free and unlimited
Long-Distance Canada
(included when combined with at least two other services)
CAD 0.10/minute
Long-Distance US CAD 0.10/minute
International calls Consult the list of fees and the International Calling Plan

Useful and entertainment numbers

Assistance
611
Customer Service
Support 3
Free
411
Directory assistance service 3
$3.50 fees set according to call
#TAXI(#8294)
Taxi services 3
$1.75 fees set according to call
711
Service for the hearing-impaired 3
(Subscribers with impaired hearing must call 1-800-855-0511)
Free
*CAA(222)
Canadian Automobile Association - Quebec
Free
#639/*639
Opération Nez Rouge
Free
Information
211
Social services 3
(Available in certain parts of Canada)
Free
311
Municipal services 3
(Available in certain parts of Canada)
Free
511
Road condition information 3
(Available in certain parts of Canada)
Free
811
Non-urgent health care 3
(Available in certain parts of Canada)
Free
Emergency
*112
Emergency 2
Free
911
Emergency services 2
Free
*4141
Sûreté du Québec 3
Free
*16
Coast Guard 3
Free
*666
Spills of hazardous materials 1
Free
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* Certain conditions apply.
  1. [1]

    As of February 1st 2012

  2. [2]

    Price and conditions

    All local and long-distance calls within Québec apply to Residential and Business customers subscribed to Home Phone or Mobile service and who have Videotron as their long-distance service provider.

    The Unlimited Canada Add-on option applies to Videotron Home Phone customers who are also subscribed to two (2) of the following Videotron services: Residential Internet, TV or Mobile service. In the event of inadmissibility, recurring monthly fees of $6.95 for the Unlimited Canada Add-on will be charged to the customer.