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OPTIONAL SERVICES

Customize your package to perfectly suit your needs. Choose the options that you want from among a wide selection of telephone services available on demand.

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Call Display

See the name and number of the person calling you

$6.00 /month *

Caller ID on TV

See the name and number of the person calling you on your TV screen

$2.00 /month *

Must be taken in combination
with the Call display option.

Voicemail

Lets callers leave you a message

$6.00 /month *

Voicemail Plus

Voicemail Plus

Discover new functions with our evolved Voicemail

$2.00 /month *

Voice Messages by email

Voice Messages by email

Have your voice messages sent to your Videotron email address

$2.00 /month *

Call Waiting

Never miss a call while you're on the phone

$6.00 /month *

Call Forwarding (*72)

Transfer your calls to another number

$6.00 /month *

Last Call Return (*69)

Get the number of the last person who called you

$6.00 /month *

Three-Way Calling (*71)

Call two numbers and easily set up a three-way call

$6.00 /month *

Busy Call Return (*66)

Be notified when the line is free

$6.00 /month *

Call Trace (*57)

Trace harassing calls

$6.00 *

per use

Call Blocking (*67)

Prevent the person you're calling from seeing your number

Call Screen

Block unwanted incoming calls

$6.00 /month *

Privacy

Control the publication of your name and phone number

$2.00 /month *

Second Line

Enjoy a second residential line

$9.95 /month *

Personalized Ringtone

Distinguish between calls for different family members

$6.00 /month *

Maintenance plan

Protect your installation against accidents and wear and tear

$3.75 /month *

Pay-per-use services

STAR CODES
Last Call Return (*69) $2,00 /call
Up to a maximum of $14 per month
Three-Way Calling (*71) $2,00 /call
Up to a maximum of $14 per month
Busy Call Return (*66) $2,00 /call
Up to a maximum of $14 per month
Call Trace (*57) $5,00 /call
Call Blocking (*67) Free
Long-Distance call
Long-Distance Quebec between Videotron Telephone customers Free and unlimited
Long-Distance Canada
(included when combined with at least two other services)
CAD 0.10/minute
Long-Distance US CAD 0.10/minute
International calls Consult the list of fees and the International Calling Plan

Useful and entertainment numbers

Assistance
611
Customer Service
Support 3
Free
411
Directory assistance service 3
$3.50 fees set according to call
#TAXI(#8294)
Taxi services 3
$1.75 fees set according to call
711
Service for the hearing-impaired 3
(Subscribers with impaired hearing must call 1-800-855-0511)
Free
*CAA(222)
Canadian Automobile Association - Quebec
Free
#639/*639
Opération Nez Rouge
Free
Information
211
Social services 3
(Available in certain parts of Canada)
Free
311
Municipal services 3
(Available in certain parts of Canada)
Free
511
Road condition information 3
(Available in certain parts of Canada)
Free
811
Non-urgent health care 3
(Available in certain parts of Canada)
Free
Emergency
*112
Emergency 2
Free
911
Emergency services 2
Free
*4141
Sûreté du Québec 3
Free
*16
Coast Guard 3
Free
*666
Spills of hazardous materials 1
Free
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* Certain conditions apply.
  1. [1]

    As of February 1st 2012

  2. [2]

    Price and conditions

    These limited-time offers apply to Residential customers who activate a new Mobile line or who add a new mobile device and subscribe to Mobile service with a monthly rate of $64.95 or higher. The offer entails a 100% discount on the 2 GB Data Add-on included as part of the promotion. Offer conditional upon maintaining a valid plan with a monthly service rate of at least $64.95.
    Optional features, fees related to additional minutes, long-distance calling fees, roaming fees and other applicable usage fees are not included. In some cases these offers cannot be combined with other promotional offers. Offers subject to change without prior notice. Certain conditions apply. Cannot be combined with some other offers, among them, the Monthly Data Add-on. One-time $10 activation fee and $5 SIM card activation fee extra. Other applicable taxes not included. $0.46/month 911 municipal service tax and other applicable taxes not included.