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OPTIONAL SERVICES

Customize your package to perfectly suit your needs. Choose the options that you want from among a wide selection of telephone services available on demand.

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Call Display

See the name and number of the person calling you

$6.00 /month *

Caller ID on TV

See the name and number of the person calling you on your TV screen

$2.00 /month *

Must be taken in combination
with the Call display option.

Voicemail

Lets callers leave you a message

$6.00 /month *

Voicemail Plus

Voicemail Plus

Discover new functions with our evolved Voicemail

$2.00 /month *

Voice Messages by email

Voice Messages by email

Have your voice messages sent to your Videotron email address

$2.00 /month *

Call Waiting

Never miss a call while you're on the phone

$6.00 /month *

Call Forwarding (*72)

Transfer your calls to another number

$6.00 /month *

Last Call Return (*69)

Get the number of the last person who called you

$6.00 /month *

Three-Way Calling (*71)

Call two numbers and easily set up a three-way call

$6.00 /month *

Busy Call Return (*66)

Be notified when the line is free

$6.00 /month *

Call Trace (*57)

Trace harassing calls

$6.00 *

per use

Call Blocking (*67)

Prevent the person you're calling from seeing your number

Call Screen

Block unwanted incoming calls

$6.00 /month *

Privacy

Control the publication of your name and phone number

$2.00 /month *

Second Line

Enjoy a second residential line

$9.95 /month *

Personalized Ringtone

Distinguish between calls for different family members

$6.00 /month *

Maintenance plan

Protect your installation against accidents and wear and tear

$3.75 /month *

Pay-per-use services

STAR CODES
Last Call Return (*69) $2,00 /call
Up to a maximum of $14 per month
Three-Way Calling (*71) $2,00 /call
Up to a maximum of $14 per month
Busy Call Return (*66) $2,00 /call
Up to a maximum of $14 per month
Call Trace (*57) $5,00 /call
Call Blocking (*67) Free
Long-Distance call
Long-Distance Quebec between Videotron Telephone customers Free and unlimited
Long-Distance Canada
(included when combined with at least two other services)
CAD 0.10/minute
Long-Distance US CAD 0.10/minute
International calls Consult the list of fees and the International Calling Plan

Useful and entertainment numbers

Assistance
611
Customer Service
Support 3
Free
411
Directory assistance service 3
$3.50 fees set according to call
#TAXI(#8294)
Taxi services 3
$1.75 fees set according to call
711
Service for the hearing-impaired 3
(Subscribers with impaired hearing must call 1-800-855-0511)
Free
*CAA(222)
Canadian Automobile Association - Quebec
Free
#639/*639
Opération Nez Rouge
Free
Information
211
Social services 3
(Available in certain parts of Canada)
Free
311
Municipal services 3
(Available in certain parts of Canada)
Free
511
Road condition information 3
(Available in certain parts of Canada)
Free
811
Non-urgent health care 3
(Available in certain parts of Canada)
Free
Emergency
*112
Emergency 2
Free
911
Emergency services 2
Free
*4141
Sûreté du Québec 3
Free
*16
Coast Guard 3
Free
*666
Spills of hazardous materials 1
Free
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* Certain conditions apply.
  1. [1]

    As of February 1st 2012

  2. [2]

    Price and conditions

    This limited-time offer applies to Residential customers subscribing to Videotron Mobile. Unlimited local and long-distance anytime calls within Canada, applicable where Videotron’s network or partner networks are available. Access to the partner networks is intended for occasional or temporary use only. In the event the customer primarily uses partner networks for voice (minutes), text messages (SMS), photo and video messages (MMS) or data (KB) usage for three consecutive billing cycles, Videotron reserves the right to block or limit customer’s access to partner networks. Any photo and video messages sent while roaming in Canada (outside Quebec) will be deducted from the monthly Data Add-on. Once the data allowance has been reached, excess usage will be billed at the rate of $0.05/MB. The plan includes Call Waiting and Conference Calling (up to 5 participants). Airtime charges apply to each call/participant for Call Waiting and Conference Calling. Voice and data usage while roaming, long-distance calls to outside Canada, data overage charges and other applicable fees not included. Service performance and rates may differ while on the partner network. Terms and conditions are subject to change without prior notice. Certain conditions apply. One-time $10 line activation fee and $5 SIM card activation fee extra. Other applicable taxes not included. $0.46/month 911 municipal service tax and other applicable taxes extra.