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Residential line
Exclusive offer for FADOQ members

No need to look any further. With us, you’ll benefit from the best quality-price ratio on the market1.

In addition, switching to Videotron is simple. We take care of everything, for you. You keep your number, your devices, and your habits.

Choose your telephone service features and find the line that best suits your needs.

Starting at
$17.95 /month **

Price when combined with at least 1 other service

Residential line

Residential line
$17.95 /month **

To finalize your order, please enter your phone number
A customer service representative will call you back shortly
* Certain conditions apply.
  1. **

    Terms and conditions
    This limited-time offer applies to new and existing customers subscribing to Videotron Residential service and who are members of the Réseau FADOQ with a valid membership number. The monthly discount of $5 for 24 months applies to the regular Residential service rate. The current monthly rate of $22.95 before the discount will apply as of the 25th month for Residential customers who also subscribe to at least one of the following services: TV, Internet and/or Mobile service. The current monthly rate of $27.95 before the discount will apply as of the 25th month for customers who subscribe to Residential service only. All local and long-distance calls within Quebec and Canada are free and unlimited for new Videotron Residential customers.

    Service availability
    Videotron residential telephone service is available where technology permits.

    Equipment
    Cable modem loaned for free.

    Installation fee
    Free installation includes the same-day installation of TV, Internet and telephone services for a maximum of five (5) outlets  per visit. Installation of additional outlets  extra.

    Change notice
    Offers, services and rates are subject to change without prior notice.

    Taxes and conditions
    A municipal 911 fee of $0.46 is applicable and sales taxes extra.

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EXCLUSIVE OFFER

Take advantage of this exclusive offer for FADOQ members. It doesn’t get easier than this; keep your number, your jacks, your equipment—and your routine!

Switch over now, there's no installation fee!

Say goodbye to long-distance charges!

All local and long-distance calls within Quebec and Canada are free and unlimited.

Included Services:

  • 9-1-1 emergency services
  • Basic directory listing
  • Call Blocking (*67)
  • Relay service for the hearing-impaired (7-1-1)
  • Pinskip option

Unbeatable Technical Support

Dial 611 to reach the technical support team 24/7.

Prices

TELEPHONY + 2 OR 3 OTHER SERVICES
(including the FADOQ discount, the Vidéotron Savings discount of $5/month and Canada Unlimited)

Promotion : $$velocityService.getSkuPrice($id, $promo).priceAmountDollars.$velocityService.getSkuPrice($id, $promo).priceAmountCents/month
Includes a $5/month discount for 24 months.

TELEPHONY + 1 SERVICE
(including the FADOQ discount and the Vidéotron Savings discount of $5/month)

Promotion : $17.95/month
Includes a $5/month discount for 24 months.

TELEPHONY ONLY

(including the FADOQ discount)

Promotion :

$ $velocityService.getSkuPrice($currentSku, $produitResidentiel.id, $isInPromo).priceAmountDollars . $velocityService.getSkuPrice($currentSku, $produitResidentiel.id, $isInPromo).priceAmountCents

Includes a $5/month discount for 24 months.

Services are the following products: Television, Internet (residential or mobile), Residential Telephony and Mobile Telephony.

Free home installation by a qualified technician

A qualified technician will visit your home to install your services, ensure that they work properly, provide technical support and answer any questions you may have regarding the use of these services.

This includes installation of cable TV, Internet and telephone services if installed on the same day, with a maximum of five outlets per visit. You will not incur charges if you choose to modify your service or add a new feature such as Voicemail.

Note: Additional outlets can be installed for an extra fee. Exclusively for FADOQ members. With this special offer, you'll save up to $59.95 before taxes.

Frequently Asked Questions  :

Can I keep my existing phone number?

Yes. Your phone number can be transferred to the Videotron network regardless of the phone company you are dealing with now. However, the phone number must be under your name and it must be transferred to the same local calling area. For instance, a phone number in the 514 area code cannot be transferred to the 450 area code.

Is the service compatible with my home security system, which is connected to a remote monitoring station?

Videotron's telephone service is compatible with all commercially available alarm systems. This is one of the checks the technician does before installing the equipment.

The following suppliers have officially recognized Videotron's technology:

  • ADT CANADA
  • Chubb
  • Protectron

I don't hear a dial tone when I pick up the receiver.

If your cable television and/or cable Internet are not working, in addition to your telephone, please contact our technical support at 1-877-380-2611 (with another phone or find how to contact-us).

If your cable television and/or cable Internet are working properly, then it should be relatively easy to identify the problem by following these instructions.

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* Certain conditions apply.
  1. **

    Terms and conditions
    This limited-time offer applies to new and existing customers subscribing to Videotron Residential service and who are members of the Réseau FADOQ with a valid membership number. The monthly discount of $5 for 24 months applies to the regular Residential service rate. The current monthly rate of $22.95 before the discount will apply as of the 25th month for Residential customers who also subscribe to at least one of the following services: TV, Internet and/or Mobile service. The current monthly rate of $27.95 before the discount will apply as of the 25th month for customers who subscribe to Residential service only. All local and long-distance calls within Quebec and Canada are free and unlimited for new Videotron Residential customers.

    Service availability
    Videotron residential telephone service is available where technology permits.

    Equipment
    Cable modem loaned for free.

    Installation fee
    Free installation includes the same-day installation of TV, Internet and telephone services for a maximum of five (5) outlets  per visit. Installation of additional outlets  extra.

    Change notice
    Offers, services and rates are subject to change without prior notice.

    Taxes and conditions
    A municipal 911 fee of $0.46 is applicable and sales taxes extra.

  2. [1] The best quality-price ratio : When compared to other traditional telephone lines offered on Videotron’ territory.