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Residential Line
CHOOSE VIDEOTRON’S HOME PHONE SERVICE, IT’S INFINITELY BETTER

No need to look any further. With us, you’ll benefit from the best quality-price ratio on the market1.

In addition, switching to Videotron is simple. We take care of everything, for you. You keep your number, your devices, and your habits.

Choose your telephone service features and find the line that best suits your needs.

Starting at
$22.95 /month **

(Price combined with 1 other service)

Residential Line

Residential Line
$22.95 /month **

To finalize your order, please enter your phone number
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* Certain conditions apply.
  1. **

    Price and conditions
    The monthly residential service rate of $22,95 is offered to Videotron Home Phone customers who are also subscribed to at least one (1) of the following Videotron services: Residential Internet, TV or Mobile service. $0.46/month 911 municipal service tax and other applicable taxes extra. Cable modem on loan for free. Videotron Home Phone is available where technology permits. Installation fee of $59.95 not included. This fee includes the installation of illico TV, Internet and telephone services if installed on the same day, for a maximum of five (5) outlets per visit. Additional outlets extra. Offers, services and rates are subject to change without prior notice. Certain conditions apply.

    All local and long-distance calls within Québec apply to Residential and Business customers subscribed to Home Phone or Mobile service and who have Videotron as their long-distance service provider.

    The Unlimited Canada Add-on option applies to Videotron Home Phone customers who are also subscribed to two (2) of the following Videotron services: Residential Internet, TV or Mobile service. In the event of inadmissibility, recurring monthly fees of $6.95 for the Unlimited Canada Add-on will be charged to the customer.

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Say goodbye to long-distance charges!

All local and long-distance calls within Québec are free and unlimited between customers of Videotron's telephony services.

BONUS
Also enjoy unlimited long-distance calls, everywhere in Canada, when you combine your Home Phone Line with at least two other services*.

Included Services:

  • 9-1-1 emergency services
  • Basic directory listing
  • Call Blocking (*67)
  • Relay service for the hearing-impaired (7-1-1)

Unbeatable Technical Support

Dial 611 to reach the technical support team 24/7.

Prices

Telephony + 2 or 3 other services
(Videotron saving: $5 /month + $6.95 /month unlimited Canada)

$22.95 /month*
+ unlimited long-distance calls within Canada

Téléphonie + 1 Service
(Videotron saving: $5 /month)

$22.95 /month*

Telephony only

$27.95 /month*

Services are the following products: Television, Internet (residential or mobile), Residential Telephony and Mobile Telephony.

Installation Fees

You will be charged a one-time fee of $59.95 upon installation.

This fee includes the installation of TV, Internet and telephone services if these services are installed on the same day, with a maximum of five outlets per visit. Installation of additional outlets not included.

Installation fees only apply if a technician visits your home. You will not be charged again if you modify your services or add a new feature such as Voicemail.

Frequently Asked Questions  :

Can I keep my existing phone number?

Yes. Your phone number can be transferred to the Videotron network regardless of the phone company you are dealing with now. However, the phone number must be under your name and it must be transferred to the same local calling area. For instance, a phone number in the 514 area code cannot be transferred to the 450 area code.

Is the service compatible with my home security system, which is connected to a remote monitoring station?

Videotron's telephone service is compatible with all commercially available alarm systems. This is one of the checks the technician does before installing the equipment.

The following suppliers have officially recognized Videotron's technology:

  • ADT CANADA
  • Chubb
  • Protectron

I don't hear a dial tone when I pick up the receiver.

If your cable television and/or cable Internet are not working, in addition to your telephone, please contact our technical support at 1-877-380-2611 (with another phone or find how to contact-us).

If your cable television and/or cable Internet are working properly, then it should be relatively easy to identify the problem by following these instructions.

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* Certain conditions apply.
  1. **

    Price and conditions
    The monthly residential service rate of $22,95 is offered to Videotron Home Phone customers who are also subscribed to at least one (1) of the following Videotron services: Residential Internet, TV or Mobile service. $0.46/month 911 municipal service tax and other applicable taxes extra. Cable modem on loan for free. Videotron Home Phone is available where technology permits. Installation fee of $59.95 not included. This fee includes the installation of illico TV, Internet and telephone services if installed on the same day, for a maximum of five (5) outlets per visit. Additional outlets extra. Offers, services and rates are subject to change without prior notice. Certain conditions apply.

    All local and long-distance calls within Québec apply to Residential and Business customers subscribed to Home Phone or Mobile service and who have Videotron as their long-distance service provider.

    The Unlimited Canada Add-on option applies to Videotron Home Phone customers who are also subscribed to two (2) of the following Videotron services: Residential Internet, TV or Mobile service. In the event of inadmissibility, recurring monthly fees of $6.95 for the Unlimited Canada Add-on will be charged to the customer.

  2. [1]

    The best quality-price ratio: when compared to other traditional telephone lines offered on Videotron's territory.