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Residential Line Plus
FIND ALL THE FEATURES YOU WANT AT THE BEST PRICE

Enjoy all advantages of the Home Phone Line, along with the most popular features like Call Display for phone or TV, and Voicemail to Email.

Choose your telephone service features and find the line that best suits your needs.

Starting at
$34.95 /month **

(Price combined with 1 other service)

Residential Line Plus

Residential Line Plus
$34.95 /month **

To finalize your order, please enter your phone number
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* Certain conditions apply.
  1. **

    Price and conditions
    The monthly residential service rate of $34,95 is offered to Videotron Home Phone customers who are also subscribed to at least one (1) of the following Videotron services: Residential Internet, TV or Mobile service. $0.46/month 911 municipal service tax and other applicable taxes extra. Cable modem on loan for free. Videotron Home Phone is available where technology permits. Installation fee of $59.95 not included. This fee includes the installation of illico TV, Internet and telephone services if installed on the same day, for a maximum of five (5) outlets per visit. Additional outlets extra. Offers, services and rates are subject to change without prior notice. Certain conditions apply.

    The Unlimited Canada Add-on option applies to Videotron Home Phone customers who are also subscribed to two (2) of the following Videotron services: Residential Internet, TV or Mobile service. In the event of inadmissibility, recurring monthly fees of $6.95 for the Unlimited Canada Add-on will be charged to the customer.

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Say goodbye to long-distance charges!

Free and unlimited local and long-distance calls between Videotron telephone customers in Québec.1

BONUS
Also enjoy unlimited long-distance calls, everywhere in Canada, when you combine your Home Phone Line with at least two other services*.

Everything you need!

Enjoy all the services of the residential telephone line and the most popular features.

Included features:

  • Call Display
  • TV Caller ID2
  • Call Waiting
  • Visual Call Waiting
  • Voicemail
  • Voicemail Plus
  • Call Forwarding
  • Three-Way Calling
  • Voicemails by email3

Included Services:

  • 9-1-1 emergency service
  • Basic directory listing
  • Caller ID Block  (*67)
  • Relay service for the hearing-impaired 7-1-1

Unbeatable Technical Support

Dial 611 to reach the technical support team at any time.

Manage your options online

You can manage many of the options included in your Residential Line Plus service online via our Customer Centre:

  • Call Forwarding: You can activate or disable Call Forwarding and enter the phone number you want your calls forwarded to.
  • Voicemail: You can choose the number of rings before calls go to voicemail.
  • Call Waiting: You can activate or disable the special ringtone for long-distance calls.
Prices

Telephony + 2 or 3 other services
(Videotron saving: $5 /month + $6.95 /month unlimited Canada)

$34.95 /month*
+ unlimited long-distance calls within Canada

Téléphonie + 1 Service
(Videotron saving: $5 /month)

$34.95 /month*

Telephony only

$39.95 /month*

Services are the following products: Television, Internet (residential or mobile), Residential Telephony and Mobile Telephony.

Installation Fees

You will be charged a one-time fee of $59.95 upon installation.

This fee includes the installation of TV, Internet and telephone services if these services are installed on the same day, with a maximum of five outlets per visit. Installation of additional outlets not included.

Installation fees only apply if a technician visits your home. You will not be charged again if you modify your services or add a new feature such as Voicemail.

Frequently Asked Questions  :

Can I keep my existing phone number?

Yes. Your phone number can be transferred to the Videotron network regardless of the phone company you are dealing with now. However, the phone number must be under your name and it must be transferred to the same local calling area. For instance, a phone number in the 514 area code cannot be transferred to the 450 area code.

Is the service compatible with my home security system, which is connected to a remote monitoring station?

Videotron's telephone service is compatible with all commercially available alarm systems. This is one of the checks the technician does before installing the equipment.

The following suppliers have officially recognized Videotron's technology:

  • ADT CANADA
  • Chubb
  • Protectron

I don't hear a dial tone when I pick up the receiver.

If your cable television and/or cable Internet are not working, in addition to your telephone, please contact our technical support at 1-877-380-2611 (with another phone or find how to contact-us).

If your cable television and/or cable Internet are working properly, then it should be relatively easy to identify the problem by following these instructions.

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* Certain conditions apply.
  1. **

    Price and conditions
    The monthly residential service rate of $34,95 is offered to Videotron Home Phone customers who are also subscribed to at least one (1) of the following Videotron services: Residential Internet, TV or Mobile service. $0.46/month 911 municipal service tax and other applicable taxes extra. Cable modem on loan for free. Videotron Home Phone is available where technology permits. Installation fee of $59.95 not included. This fee includes the installation of illico TV, Internet and telephone services if installed on the same day, for a maximum of five (5) outlets per visit. Additional outlets extra. Offers, services and rates are subject to change without prior notice. Certain conditions apply.

    The Unlimited Canada Add-on option applies to Videotron Home Phone customers who are also subscribed to two (2) of the following Videotron services: Residential Internet, TV or Mobile service. In the event of inadmissibility, recurring monthly fees of $6.95 for the Unlimited Canada Add-on will be charged to the customer.

  2. [1] All local and long-distance calls within Québec apply to Residential and Business customers subscribed to Home Phone or Mobile service and who have Videotron as their long-distance service provider.
  3. [2]

    Your subscription must include residential telephone service, the Caller ID feature and illico Digital TV service; a compatible digital terminal is required. Option not available with the Softphone. The display on your television may differ from that on your telephone.

  4. [3]

    To use this service, a subscription to Videotron's Voicemail feature and residential Internet service is required.