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Conditions
5G and 5G+ technologies are accessible on compatible devices, where a connection to the 5G or 5G+ network is possible. 5G and 5G+ coverage, product features, and performance may vary and are subject to network availability and connectivity, as well as various factors such as the plan, the device used, and environmental conditions. Outside 5G and 5G+ areas, compatible devices will continue to have access to LTE speeds, according to the available coverage. The 5G+ network is currently available in certain areas of the Greater Québec City area, as well as the Greater Montréal area and its surrounding regions. For more details: videotron.com/mobilite/5g.
#1 choice
According to a Leger study conducted from July 17 to August 2, 2025, Videotron is considered the telecommunications company that is: 1) the most reliable in Québec; 2) the most trustworthy in Québec; 3) offering the best customer service quality in Québec; and 4) the most chosen in Québec.
Videotron has been named Quebecers’ most admired telecommunications company for the 20th year, according to Léger’s 2026 Reputation Study.
illico+ added to Internet for $5/month
This limited-time offer applies to new Videotron customers who reside at eligible addresses and who subscribe to a Helix Internet plan combined with illico+. Customers who are already subscribed to a Videotron Internet or TV service are not eligible for this offer. Some addresses, due to a move, are not eligible for this offer. The offer entails: (a) the rental of the Helix Fi gateway, included for customers who subscribe and maintain their subscription to a Helix Internet plan. Equipment rental is subject to availability and gateway and terminal models may vary; and (b) illico+ With Ads, offered as a bonus (default), or illico+ Ad-Free, for an additional fee of $5/month, when the customer subscribes to a Helix TV plan or the TV App, and maintains their subscription. illico+ is an online subscription-based video-on-demand service. This service requires specific configuration. The content offering is subject to change at any time. Viewing content online requires Internet access and involves the use of data, the cost of which shall be borne by the customer. All illico+ plans support illico+ content. The illico+ With Ads plan, live events, and conventional and specialty channels, where available, include advertising. The type and number of advertisements displayed may vary and are subject to change without prior notice. Subject to the customer's consent, certain advertisements may be personalized based on the customer's interests or preferences, as indicated in the customer's personal information. These services are available where technology and access permit. Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other special offers. Self-installation of equipment is offered free of charge to all customers who subscribe to Helix services (Internet and TV), where access and technology permit. Installation fees of $99 extra, if required. These fees include installation of Residential services (TV, Internet, and Home Phone) for a maximum of five (5) outlets per visit, if services are installed on the same day. Additional outlets extra. Applicable municipal, provincial, and federal taxes and fees extra. Videotron's network combines fibre optics and coaxial cables. Available where access and technology permits. Certain conditions apply.
Price for life
The “price for life” promise means that the base rate (before any discounts or credits) of your Residential Mobile plans will not increase during the course of the subscription. It applies to all Residential Mobile plans marketed by Videotron with the mention “price for life.” The promise applies only to the base rate of the Mobile plan, and not to other charges, such as add-ons, 911 emergency service fees, federal, provincial, and municipal taxes, overage fees, roaming fees, and any other out-of-plans rates and additional fees. It is valid as long as the customer maintains their subscription to the Mobile plan, and is non-transferable.
100 Internet + TV App 5 choices with illico+ included at $89/month
This offer applies to new Helix customers who subscribe to Helix Internet and Helix TV App. Customers who are already subscribed to a Videotron Internet or TV service are not eligible for this offer. Some addresses, due to a move, are not eligible for this offer. The offer entails: (a) the rental of the Helix Fi gateway, included for customers who subscribe and maintain their subscription to a Helix Internet and TV App plan. Equipment rental is subject to availability and gateway models may vary; and (b) illico+ With Ads, offered as a bonus (default), or illico+ Ad-Free, for an additional fee of $5/month, when the customer subscribes to a Helix TV plan or the TV App, and maintains their subscription. illico+ is an online subscription-based video-on-demand service. This service requires specific configuration. The content offering is subject to change at any time. Viewing content online requires Internet access and involves the use of data, the cost of which shall be borne by the customer. All illico+ plans support illico+ content. The illico+ With Ads plan, live events, and conventional and specialty channels, where available, include advertising. The type and number of advertisements displayed may vary and are subject to change without prior notice. Subject to the customer's consent, certain advertisements may be personalized based on the customer's interests or preferences, as indicated in the customer's personal information. These services are available where technology and access permit. Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other special offers. Self-installation of equipment is offered free of charge to all customers who subscribe to Helix services (Internet and TV), where access and technology permit. Installation fees of $99 extra, if required. These fees include installation of Residential services (TV, Internet, and Home Phone) for a maximum of five (5) outlets per visit, if services are installed on the same day. Additional outlets extra. Applicable municipal, provincial, and federal taxes and fees extra. Videotron's network combines fibre optics and coaxial cables. Available where access and technology permits. Certain conditions apply.
Samsung Galaxy Z Fold8 or Fold8 Ultra pre-order offer
This limited-time offer applies to Videotron customers. The offer entails savings of more than $1,800 upon purchase of a new Samsung Galaxy Z Fold8 or Fold8 Ultra 256 GB device (currently only available for preorder), with the Take-back Credit and Trade-in Credit options, when the purchase is combined with a subscription to an eligible Mobile plan with a minimum monthly service rate of $59, with a 24-month agreement. The customer gets : (i) a Trade-in Credit of $440 when trading in a Samsung Galaxy Z Flip or Fold6 256 GB device as part of the Videotron Trade-in program; (ii) an increased value of $140 for the device traded in in-store; (iii) a Take-back Credit of $1,176, which makes it possible to reduce the amount of the 24 monthly payments related to the purchase of the device; and (iiii) a discount on the device, valued at $144 (Fold8) or $84 (Fold8 Ultra). The price of the device without an agreement is $2,400 (Fold8) or $2,700 (Fold8 Ultra), (before any discounts or credits, and excluding options, miscellaneous fees, and taxes). Conditions related to the purchase of the device: The purchase of the device is available with the Videotron Simplified Payment option, upon subscription to an eligible Mobile plan with a minimum monthly service rate of $59, with a 24-month agreement and the Videotron Take-back Credit. The Videotron Take-back Credit entails a monthly discount, valid for 24 months, of $49 (on the device), conditional upon customer returning the device, in good condition, to a Videotron store, in the 30 days following the end of the 24-month agreement. The conditions, requirements to be met, and necessary preparation for an acceptable return are available at: videotron.com/en/mobile/take-back-credit. Conditions related to the Trade-in program: The trade-in must be done in-store. The trade-in value is calculated by a third-party tool provided by Phobio LLC. The minimum value of the trade-in device, either a Samsung Galaxy Z Flip or Fold 6, must be $440 for the customer to take advantage of the offer. The value of the trade-in device will be applied as a credit spread over 24 months. Notwithstanding the trade-in value determined by Phobio, Videotron can grant the customer who trades in their device the maximum value of $1,800, which includes the value of the bonus, if applicable. If customer returns their new device, their old device will not be returned to them. Limit of one trade-in device per transaction. To be eligible for the program, the trade-in device must belong to the customer, be functional, and be free of any major physical or technical damage. Customer is responsible for deleting or saving any personal data stored on the trade-in device. Videotron and Phobio LLC are not liable for any loss of personal data and are in no way responsible for recovering said data. General conditions: Applicable municipal, provincial, and federal taxes and fees extra. Options, fees for additional minutes and data, long-distance fees, roaming fees, usage fees, and other applicable fees not included. It is possible that these offers cannot be combined with other special offers and may entail a credit check. Offers, services, and rates are subject to change without prior notice. Photos for illustrative purposes only. Colour availability may vary. Certain conditions apply. Conditions related to cancellation: Two monthly payments related to the purchase of the device will be recorded on the first invoice. If the agreement is cancelled before the end of the 24-month period, the remaining payments shall be borne by the customer, and if the device is discounted, an indemnity corresponding to the monthly amount of the discounted device multiplied by the number of months remaining, including applicable taxes, will apply. Visual representation of devices: © Samsung Electronics Canada Inc., 2024. All rights reserved. All trademarks are the property of their respective owners. Samsung and Samsung Galaxy are trademarks or registered trademarks of Samsung Electronics Co., Ltd. and are used with permission. Conditions related to AI features: Connection to a Samsung account is required to use certain Samsung AI features. The Galaxy AI features will be offered free of charge until the end of 2025 on supported Samsung Galaxy devices. Different conditions may apply to AI features provided by third parties.
GIGA Internet at $80/month plus $75 credit
This limited-time offer applies to new Videotron customers who reside at eligible addresses and who subscribe to Helix Internet. Customers who already subscribe to a Videotron Internet or TV service are not eligible for this offer. Some addresses, due to a move, are not eligible for this offer. The offer entails: (a) a lifetime promotional discount of $3 per month, conditional upon customer maintaining their subscription to a Helix Internet plan with a minimum monthly service rate (before any promotional discount or credit, and excluding options, miscellaneous fees, and taxes) of $83; (b) a credit of 75$ on subscription to a Helix Internet plan. The credit will be applied to the customer's invoice within one hundred and twenty (120) days of subscription; and (c) the rental of the Helix Fi gateway, included for customers who subscribe and maintain their subscription to a Helix Internet plan. Equipment rental is subject to availability and gateway models may vary. The Unlimited GIGA Internet plan is available only where access and technology permit. Maximum Internet speed at the gateway is 1 Gbps for downloads, and 50 Mbps for uploads. Internet speed may vary depending on the customer's gateway, technical configuration, plan purchased, wired and wireless equipment, personal use, environment, Internet and server traffic, simultaneous use with the Helix TV service (if applicable) and other factors. Videotron's network combines fibre optics and coaxial cables. Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other special offers. Self-installation of equipment is offered free of charge to all customers who subscribe to Helix services (Internet and TV), where access and technology permit. Installation fees of $99 extra, if required. These fees include installation of Residential services (TV, Internet, and Home Phone) for a maximum of five (5) outlets per visit, if services are installed on the same day. Additional outlets extra. Applicable municipal, provincial, and federal taxes and fees extra. Videotron's network combines fibre optics and coaxial cables. Available where access and technology permits. Certain conditions apply.
Internet 500 + TV 5 channel choices with illico+ at $104/month plus a $75 credit
This limited-time offer applies to new Videotron customers who reside at eligible addresses and who subscribe to Helix Internet and TV. Customers who are already subscribed to a Videotron Internet or TV service are not eligible for this offer. Some addresses, due to a move, are not eligible for this offer. The offer entails: (a) a lifetime promotional discount of $26 per month, conditional upon customer maintaining their subscription to a Helix Internet and TV plan with a minimum monthly service rate (before any promotional discount or credit, and excluding options, miscellaneous fees, and taxes) of $130; (b) a $75 credit upon subscribing to a Helix Internet 500, Internet GIGA, Internet 2 GIGA or Internet 2.5 GIGA plan combined with a TV plan (excluding TV Basic service). The credit will be applied to the customer's invoice within one hundred and twenty (120) days of subscription; (c) the rental of the Helix Fi gateway and one (1) Helix TV terminal, included for customers who subscribe and maintain their subscription to a Helix Internet and TV plan. Equipment rental is subject to availability and gateway and terminal models may vary; and (c) illico+ With Ads, offered as a bonus (default), or illico+ Ad-Free, for an additional fee of $5/month, when the customer subscribes to a Helix TV plan or the TV App, and maintains their subscription. illico+ is an online subscription-based video-on-demand service. This service requires specific configuration. The content offering is subject to change at any time. Viewing content online requires Internet access and involves the use of data, the cost of which shall be borne by the customer. All illico+ plans support illico+ content. The illico+ With Ads plan, live events, and conventional and specialty channels, where available, include advertising. The type and number of advertisements displayed may vary and are subject to change without prior notice. Subject to the customer's consent, certain advertisements may be personalized based on the customer's interests or preferences, as indicated in the customer's personal information. These services are available where technology and access permit. Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other special offers. Self-installation of equipment is offered free of charge to all customers who subscribe to Helix services (Internet and TV), where access and technology permit. Installation fees of $99 extra, if required. These fees include installation of Residential services (TV, Internet, and Home Phone) for a maximum of five (5) outlets per visit, if services are installed on the same day. Additional outlets extra. Applicable municipal, provincial, and federal taxes and fees extra. Videotron's network combines fibre optics and coaxial cables. Available where access and technology permits. Certain conditions apply.
150 GB Canada-US at $45/month + $50 credit
This limited-time offer applies to Videotron Residential Internet customers who subscribe to Mobility or who add a Mobile Line to their services. The offer entails a $50 credit upon subscription to a Mobile plan with a minimum monthly service rate of $60 (before any discount or credit, and excluding options, miscellaneous fees, and taxes). The 150 GB Canada–US Mobile plan is available at a monthly service rate of $45 when paired with an eligible Internet service and when there are at least two (2) Mobile Lines on the account. Customer must have a compatible device. Conditions related to the credit: The total amount of $50 will be credited to the fourth monthly invoice following the activation of the new Mobile Line and is conditional upon customer maintaining their subscription to the initial Mobile plan. Multiservice discount: The multiservice discount consists of granting a monthly discount of $5 per Mobile Line, on subscription to a Mobile plan with a monthly service rate of $30 (before any discount or credit); a discount of $10 on subscription to a Mobile plan with a monthly service rate ranging from $50 to $60 (before any discount or credit); or a discount of $15 on subscription to a Mobile plan with a minimum monthly service rate of $70 (before any discount or credit), when customer also subscribes to an eligible Internet service. Multiline discount: The multiline discount is conditional upon the presence of at least two (2) Mobile plans with data on the account. Customer is granted a monthly discount of $5 per Mobile Line, up to a maximum of seven (7) Lines, for Lines with data registered to their account. Conditions related to the Mobile plan: The Canada–US plan includes unlimited local and long-distance calls anywhere in Canada and the United States, and between the two countries. Use of the plan (calls, text messages, and data) is possible in the United States for a maximum of one hundred and twenty (120) days per year, calculated from the initial subscription date. If usage in the United States exceeds the one hundred and twenty (120) days per year, Videotron may charge overage fees or remove the privilege entirely. The Canada–US plan is not applicable on cruise ships and in areas that are not supported by a partner operator (offshore areas), and additional fees will be charged to the customer on a per-use basis. Options, data overage charges, and charges for calls, texts, data, and other out-of-plan charges are not included. For out-of-plan long-distance rates, go to: https://videotron.com/soutien/mobilite/voyage/tarification-itinerance. General conditions: Applicable municipal, provincial, and federal taxes and fees extra. Certain conditions apply. It is possible that these offers cannot be combined with other special offers. Offers, services, and rates are subject to change without prior notice.