Internet access
BASIC INTERNET
Ideal for performing searches, getting the latest news and information, emailing and chatting.
- Download speed of 3 Mbps, upload speed of 800 Kbps
- Monthly data transfer of 5 GB combined (download and upload)*
| Download speed | Download times[1] | Data transfer Download + upload | The equivalent of... |
|---|---|---|---|
| 3 Mbps |
|
5 GB combined per month |
|
Regular Rate
| Basic Internet | $29.95/month |
|---|
The usage exceeding the monthly capacity limit of 5 gigabytes (download and upload combined) will be billed at $4.50 per gigabyte used up to a maximum of $50 per month.
Features
- Data transfer packages
Increase your download capacity as you need it, at any time of the month.[2]
- Six email accounts with antivirus and spam filters
-
You can have your own email address and assign the other five to family members.
- WebMail
-
Read and send emails from any computer.
- Dial-up Internet access[3]
-
Connect to Dial-up Internet while on the road.
($1 for each using hour) - Speed on Demand[4]
-
Surf at higher speeds for a period of 48 hours.
- 5 MB for your personal web page
-
Create your own web pages and host them on our servers.
- 24/7 technical support
-
Get help anytime to solve your technical problems.
- A reliable and efficient network
-
Rely on a modern network combining fibre optics and coaxial cable.
Configuration requirements
To fully benefit from your cable Internet access, use equipment that meets the following requirements:
Configuration requirements for Windows |
||
|---|---|---|
| Description | Minimum | Recommended |
| Operating system[5] | Windows 2000 | Windows 2000/XP/Vista |
| Processor | 350 MHz | 1.3 GHz |
| RAM | 256 MB | 1024 MB |
| CD-ROM | Yes | Yes |
| Networking equipment | 10Base-T network or USB port[6] | 10/100/1000Base-T network port |
| Dial-up modem | Dial-up modem[7] | Dial-up modem[7] |
Configuration requirements for Mac |
||
|---|---|---|
| Description | Minimum | Recommended |
| Operating system[5] | OS 10.2 | OS 10.5 |
| Processor | G3 | Core 2 Duo or better |
| RAM | 128 MB | 512 MB |
| CD-ROM | Yes | Yes |
| Networking equipment | 10Base-T network port | 10/100/1000Base-T network port |
| Dial-up modem | Dial-up modem[7] | Dial-up modem[7] |
UP TO $600* FOR YOU.
For each new customer you refer to Videotron and who subscribes to one or more of our services, you'll receive a $50 credit on your invoice. In addition, the person you refer will get a $25 credit per service he or she subscribes to.[8]
Recommend Videotron to friends and family* Certain conditions may apply.
- * This offer is intended to residential customers subscribing to Videotron Basic Internet. The new rate announced will apply as of January 1st, 2012 and will apply to all Videotron Basic Internet clients on that date. Unlimited access time, excluding dial-up access. The usage exceeding the monthly capacity limit of 5 gigabytes (download and upload combined) will be billed at $4.50 per gigabyte used up to a maximum of $50 per month. Rental of the multipurpose cable modem included. Available where technology permits. Standard and Maximum Security Services 1-month free offer. This limited-time offer is intended for residential customers of Videotron's Internet services. The current monthly rate ($5.95 per month for the Standard Security services and $7.95 per month for the Maximum Security services) will apply as of the second month of subscription. Offer and rates are subject to change without prior notice. Installation fee of $59.95 is extra. This fee includes the installation of TV, Internet and telephony services if installed on the same day for a maximum of 5 outlets per visit. Taxes not included. Certain conditions apply.
- [1] Speed varies depending on Internet traffic and the servers hosting the sites visited.
- [2] Offered to residential subscribers of Videotron Internet service. The service must be kept for a minimum of 30 days. Maximum of 3 packages per client. The service may be cancelled as of the due date of the invoice. Offer and rates are subject to change without prior notice. Taxes not included. Certain conditions apply.
- [3] Available where technology permits. Long-distance charges may apply.
- [4] Extra fees apply.
- [5] We only provide technical support for the operating systems listed above. However, it is possible to connect with other systems, particularly with Linux, Unix, Windows 95/98/ME/NT, and Mac OS 9.
- [6] USB ports are available in Windows 2000, Windows XP, and Windows Vista. Please note that for earlier USB versions (such as 1.x) the expected speeds may not be reached. See our Technical Assistance/USB Interface section at www.videotron.com for better information.
- [7] A 56 Kbps modem recommended in order to use Dial-up Internet. Our equipment is V.90 compatible.
- [8] This offer is intended for Videotron residential customers and the persons they refer to Videotron via the recommendation form available exclusively on videotron.com. A customer can recommend a maximum of 12 persons per year for a total credit of 600$. To be entitled to the credit of $50 per person recommended, the customer making the recommendation must subscribed to at least one of the Videotron residential services (except Dial up Internet) at the time of the application of the credit, namely 60 days after activation of the person being referred's services. The person being referred must also meet all of the program's conditions of eligibility. The person being recommended must subscribe and remain subscribed for 60 days to at least one service among illico, Residential Internet, Mobile Internet, Residential Telephony and/or Mobile Telephony to be eligible to this offer an obtain the $25 credit per activated service. Equipments are extra. Free, unlimited long-distance calls between wireless and residential telephone service subscribers apply to residential and business cable telephone service customers and/or mobile telephone service customers with Videotron as their long-distance service provider. Rental of the multipurpose cable modem included. The offer and the services, conditions and rates may be changed without notice. Certain conditions apply.
Your buying options
1-877-512-0903
Opening Hours
Opening Hours
- Monday to Friday
- 7:30 AM to 10 PM
- Saturday
- 8 AM to 8 PM
- Sunday
- 9 AM to 8 PM
