Internet access

BASIC INTERNET

The fastest in its category

Free up your telephone line and surf faster - you stay permanently connected and your user time is unlimited.

  • 10 times faster than a 56-Kbps modem access
  • Download speed of 600 Kbps, upload speed of 128 Kbps
  • Monthly data transfer of 2 GB combined (download and upload)*
 
$9.95 /month*

the first month

Order
  • 1 month free subscription to Videotron's Standard and Maximum Security services*
  • Free cable modem*
Download speed Download times[1] Data transfer Download + upload The equivalent of...
600 Kbps
5-MB MP3 song
70 sec
50-MB video
12 min
700-MB movie
2 h, 40 min
2 GB combined per month


200 MPEG videos averaging 10 MB
or
400 audio files averaging 5 MB
or
2 000 JPEG images averaging 1 MB

Rates and promotions — Basic Internet

$27.95/month
$32.95/month

Any usage exceeding the limits of the chosen access will be billed at $7.95 per gigabyte used, up to a maximum of $50 per month.

Features

Data transfer packages

Increase your download capacity as you need it, at any time of the month.[2]

Six email accounts with antivirus and spam filters

You can have your own email address and assign the other five to family members.

WebMail

Read and send emails from any computer.

Dial-up Internet access[3]

Connect to Dial-up Internet while on the road.
($1 for each using hour)

Speed on Demand[4]

Surf at higher speeds for a period of 48 hours.

5 MB for your personal web page

Create your own web pages and host them on our servers.

2-GB inbox[4]

Receive bulky emails of several megabytes without worrying about size. Store your emails on our servers for long periods, so you can recover them in case of theft or failure of your computer.

24/7 technical support

Get help anytime to solve your technical problems.

A reliable and efficient network

Rely on a modern network combining fibre optics and coaxial cable.

Configuration requirements

To fully benefit from your cable Internet access, use equipment that meets the following requirements:

Configuration requirements for Windows
Description Minimum Recommended
Operating system[5] Windows 2000 Windows 2000/XP/Vista
Processor 350 MHz 1.3 GHz
RAM 256 MB 1024 MB
CD-ROM Yes Yes
Networking equipment 10Base-T network or USB port[6] 10/100/1000Base-T network port
Dial-up modem Dial-up modem[7] Dial-up modem[7]

Configuration requirements for Mac
Description Minimum Recommended
Operating system[5] OS 10.2 OS 10.5
Processor G3 Core 2 Duo or better
RAM 128 MB 512 MB
CD-ROM Yes Yes
Networking equipment 10Base-T network port or USB port[6] 10/100/1000Base-T network port
Dial-up modem Dial-up modem[7] Dial-up modem[7]

UP TO $600* FOR YOU.

For every person you refer that ends up subscribing to at least one Videotron service, you'll receive a $50* credit on your Videotron bill.[8]

Recommend Videotron to friends and family

* Certain conditions may apply.

* Certain conditions apply.

  • * This limited-time offer is intended to new residential customers subscribing to Videotron Basic Internet and is conditional on a 12-month subscription. The rate of $27.95 per month applies as of the second month. Penalties apply in case of breach of commitment. Unlimited access time, excluding dial-up acces. The usage exceeding the monthly capacity limit of 2 gigabytes (download and upload combined) will be billed at $7.95 per gigabyte used up to a maximum of $50 per month. Rental of the cable modem is included. Available where technology permits. Standard and Maximum Security Services 1-month free offer. This limited-time offer is intended for residential customers of Videotron's Internet services. The current monthly rate ($5.95 per month for the Standard Security services and $7.95 per month for the Maximum Security services) will apply as of the second month of subscription. Security services must be kept for 2 months minimum. Offer and rates are subject to change without prior notice. Installation fee of 39,95 $ is extra. This fee includes the installation of TV, Internet and telephony services if installed on the same day for a maximum of 5 outlets per visit. Taxes not included. Certain conditions apply.
  • [1] Speed varies depending on Internet traffic and the servers hosting the sites visited.
  • [2] Offered to residential subscribers of Videotron Internet service. The service must be kept for a minimum of 30 days. Maximum of 3 packages per client. The service may be cancelled as of the due date of the invoice. Offer and rates are subject to change without prior notice. Taxes not included. Certain conditions apply.
  • [3] Available where technology permits. Long-distance charges may apply.
  • [4] Extra fees apply.
  • [5] We only provide technical support for the operating systems listed above. However, it is possible to connect with other systems, particularly with Linux, Unix, Windows 95/98/ME/NT, and Mac OS 9.
  • [6] USB ports are available in Windows 2000, Windows XP, and Windows Vista. Please note that for earlier USB versions (such as 1.x) the expected speeds may not be reached. See our Technical Assistance/USB Interface section at www.videotron.com for better information.
  • [7] A 56 Kbps modem recommended in order to use Dial-up Internet. Our equipment is V.90 compatible.
  • [8] This offer is intended for Vidéotron residential customers and the persons they rerfer to Videotron via the referral form available exclusively on videotron.com. A customer can refer a maximum of 12 persons per year. To be entitled to the credit of $50 per person refered, the customer making the referral must subscribed to at least one of the Vidéotron residential services (except Dial up Internet) at the time of the application of the credit, namely 60 days after activation of the person being refered's services, which must also meet all of the program's conditions of eligibility. The person being refered must subscribe to at least one service among illico, Cable Internet, Cable Telephony, Softphone and/or Wireless Telephony with a minimum commitment of 12 months to be eligible to this offer. Penalties apply in case of breach of commitment. The illico digital and wireless phone are extra. Rental of the multipurpose cable modem included. The person being refered must not have subscribed to the service(s) added under this offer for a minimum period of 180 days. The person being refered must keep the service(s) added under this offer for a minimum of 60 days to be entitled to the credit(s) of $25 per product. Current promotional offers are applicable. The offer and the services, conditions and rates may be changed without notice. Other conditions apply.