Optional Services
Pay-per-use services
You can also use some of our services on an as-needed basis, paying based on usage.
Pay-per-use services
| Additional Minutes | |
|---|---|
| Local (out of plan) | $0.30 / min |
| Quebec long distance | $0.30 / min |
| Canada long distance | $0.30 / min |
| Roaming in Canada (except to international countries) | $0.30 / min |
| Roaming in Canada to international countries | $1.45 / min |
| U.S. long distance | $0.30 / min |
| Roaming in the U.S. | $1.45 / min |
| International calls | Please see the long distance section |
| Roaming abroad | Please see Coverage and roaming section |
| Text Messaging | |
| Within Quebec | $0.15 / text message sent Incoming messages free |
| From Quebec to the rest of Canada, the U.S. or abroad | $0.15 / text message sent Incoming messages free |
| While roaming in Canada | $0.15 / text message sent Incoming messages free |
| While roaming in the U.S. | $0.75 / text message sent Incoming messages free |
| While roaming abroad | Depends on the country visited |
| Call forwarding | $0.30 / min |
| Photo and video messages | |
| Within Quebec | $0.15 / photo or video message sent Incoming messages free |
| From Quebec to the rest of Canada, the U.S. or abroad | $0.15 / photo or video message sent Incoming messages free |
| While roaming in Canada | $0.15 / photo or video message sent (Incoming messages free) + data transmission charges applicable to sent and received messages |
| While roaming in the U.S. | $0.75 / photo or video message sent (Incoming messages free) + data transmission charges applicable to sent and received messages |
| While roaming abroad | Please see Coverage and roaming section |
| Within Quebec | $0.15 / email opened or sent |
| From Quebec to the rest of Canada, the U.S. and abroad | $0.15 / email opened or sent |
| While roaming in Canada | $0.15 / email opened or sent + data transmission charges |
| While roaming in the U.S. | $0.15 / email opened or sent + data transmission charges |
| While roaming abroad | Please see Coverage and roaming section |
| Blackberry® | |
| Videotron network | $0.15 / MB |
| Partner network[1] | $0.15 / MB |
| While roaming in Canada[1] | $2 / MB |
| While roaming in the U.S.[1] | $2 / MB |
| While roaming abroad[1] | Depends on the country visited |
| Internet on your mobile | |
| Videotron network | $0.15 / MB |
| Partner network[1] | $0.15 / MB |
| While roaming in Canada[1] | $2 / MB |
| While roaming in the U.S.[1] | $2 / MB |
| While roaming abroad[1] | Depends on the country visited Please see Coverage and roaming section |
Useful and entertainment numbers
| Assistance | |
|---|---|
| 611 Customer Service Support |
Free |
| 411 Directory assistance service[2] |
$1.99 fees set according to call and airtime. When you receive a text message with the information you asked for, this message is free. When you ask to be put in contact with the number you were looking for, this part of the call is charged as an outgoing call made by you. Roaming and long-distance charges may apply. |
| #TAXI(#8294) Taxi services[2] |
$1.75 fees set according to call and airtime |
| 711 Service for the hearing-impaired (Subscribers with impaired hearing must call 1-800-855-0511) |
Airtime |
| *CAA(622) Canadian Automobile Association - Quebec |
Airtime |
| Information | |
| 211 Social services[2] (Available in certain parts of Canada) |
Airtime |
| 311 Municipal services[2] (Available in certain parts of Canada) |
Airtime |
| 511 Road condition information[2] (Available in certain parts of Canada) |
Airtime |
| 811 Non-urgent health care[2] (Available in certain parts of Canada) |
Airtime |
| Emergency | |
| *112 Emergency[3] |
Free |
| 911 Emergency services[3] |
Free |
| *4141 Sûreté du Québec[2] |
Airtime |
| *16 Coast Guard[2] |
Airtime |
| *666 Spills of hazardous materials[2] |
Airtime |
| Entertainment | |
| #conseil (#2667345) [4] | Psychic Services - $2,99 / min |
| #futur (#38887) [4] | Psychic Services - $2,99 / min |
| #3XXX (#3999) [4] | Dating - $2,19 / min |
| #4739 [4] | Dating - $2,29 / min |
| #7383 [4] | Psychic Services - $2,99 / min |
| #7393 [4] | Dating - $2,29 / min |
| #1718 [4] | Psychic Services - $2.99 / min |
| #2010 [4] | Information - $0.50 / call |
| #2020 [4] | Psychic Services - $2.90 / min |
| #2033 [4] | Romance service - $2.29 / min |
| #2424 [4] | Miscellaneous - $0.50 / call |
| #2435 [4] | Romance service - $2.95 / min |
| #2555 [4] | Psychic Services - $3.99 / min |
| #26387 [4] | Romance service - $1.98 / min |
| #2727 [4] | Miscellaneous - $0.50 / call |
| #3010 [4] | Psychic Services - $3.99 / min |
| #3444 [4] | Psychic Services - $3.99 / min |
| #3455 [4] | Miscellaneous - $0.50 / call |
| #3456 [4] | Miscellaneous - $0.50 / call |
| #3658 [4] | Psychic Services - $2.95 / min |
| #392483 [4] | Psychic Services - $2.99 / min |
| #4341 [4] | Romance service - $2.99 / min |
| #4422 [4] | Miscellaneous - $0.50 / call |
| #4545 [4] | Miscellaneous - $0.50 / call |
| #4567 [4] | Miscellaneous - $0.50 / call |
| #4676 [4] | Psychic Services - $2.90 / min |
| #5047 [4] | Miscellaneous - $2.29 / min |
| #5110 [4] | Miscellaneous - $0.50 / call |
| #5111 [4] | Miscellaneous - $0.50 / call |
| #5353 [4] | Romance service - $2.99 / min |
| #6464 [4] | Romance service - $2.29 / min |
| #6910 [4] | Romance service - $2.99 / min |
| #6920 [4] | Romance service - $2.99 / min |
| #6930 [4] | Romance service - $2.99 / min |
| #6950 [4] | Romance service - $2.99 / min |
| #6969 [4] | Romance service - $2.99 / min |
| #7070 [4] | Psychic Services - $2.90 / min |
| #7111 [4] | Romance service - $2.29 / min |
| #7474 [4] | Psychic Services - $2.90 / min |
| #7526 [4] | Psychic Services - $2.90 / min |
| #7733 [4] | Psychic Services - $2.90 / min |
| #7788 [4] | Romance service - $2.29 / min |
| #7979 [4] | Romance service - $2.29 / min |
| #8683 [4] | Miscellaneous - $0.50 / call |
| #8822 [4] | Miscellaneous - $0.50 / call |
| #9632 [4] | Psychic Services - $2.95 / min |
[1] Billed by increments of several KB.
[2] Long-distance and roaming charges may apply. Available in most of Canada and the U.S. Not available internationally.
[3] For 911, a municipal tax applies.
[4] Long-distance and roaming charges may apply. Available in most of Canada and the U.S. Not available internationally. Airtime Charges will apply to your call
Your buying options
1-877-512-0903
Opening Hours
Opening Hours
- Monday to Friday
- 7:30 AM to 10 PM
- Saturday
- 8 AM to 8 PM
- Sunday
- 9 AM to 8 PM
