Long distance
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- What calls are considered as local and what calls are considered long-distance?
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Videotron uses the same local calling areas as elsewhere in the industry. To find out whether a call is a local or a long-distance call, go to www.localcallingguide.com (external link).
- What calls are part of the "Say Goodbye to Long-Distance Charges" plan?
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Free long-distance calls are applicable to all other Videotron residential cable telephone or Softphone numbers. Videotron must also be the long-distance provider for the original number. To find out which company is your long-distance provider, call 1-700-555-4141. Calls made to Videotron wireless devices are not part of this plan.
- Can I choose another long-distance provider?
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Yes, provided the long-distance provider of your choice meets industry requirements. The most popular alternate long-distance providers offer their services on Videotron's network.
Need help?
Technical problems?
Consult the telephony section of our online technical support.
