Handsets
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- How long can I use my wireless phone without recharging?
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The life of your battery depends on your phone and its use. Most wireless phones have a battery life that lasts a few days in standby mode and a few hours talk time. To learn more, consult your phone's user guide.
- Why do I always need to recharge my phone?
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Here are three simple solutions that can significantly increase the life of your battery:
- Reduce your phone's back-lighting time.
- Disable the screensaver on your device.
- Replace MP3 ringtones by analog ringtones.
To learn how to do all three of these, see your phone's user guide.
If you are still having a problem, contact customer service for more information.
- My wireless phone is telling me that I have a new message, but I didn't hear it ring.
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Sometimes, the signal is not strong enough to receive calls. There could also be network problems in a certain area. If the problem is recurrent, your phone may need some repair. Contact customer service for more information.
- My phone constantly freezes.
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If your phone freezes when you are selecting a downloaded ringtone, the ringtone file may be corrupted. Try deleting it from your phone. If the problem persists or is not related to a ringtone, your phone may need some repair.
Contact customer service for more information.
- My phone doesn't recharge.
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Your phone might not be plugged in the appropriate outlet. Consult your user guide for details.
- My phone doesn't ring anymore, it only vibrates.
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Your phone might be set on vibrate mode. Consult your user guide to change the ringtone.
