Music
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- How many songs can I store in my device?
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Available capacity will depend on your phone model and the size of your memory card. See your phone's user guide to determine whether you can add memory cards.
- Can I receive calls while I'm listening to music on my phone?
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Depending on the phone model, the song you're listening to will automatically pause so you can answer an incoming call. Once you hang up, you can resume listening to the song. See your phone's user guide for more instructions.
- Use of wireless devices is forbidden aboard airplanes, in hospitals, and in certain other public places. Can I use my phone to listen to music in these places without causing interference?
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Yes. Listening to music does not require network access. To listen to music using your device without causing interference, activate airplane mode.
- How do I delete songs from my list?
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It depends on your phone model. See your phone's user guide for instructions.
- How do I activate or disable the speakerphone?
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It depends on your phone model. See your phone's user guide for instructions.
- I can't hear a thing!
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Here are a few possible explanations:
- You forgot to select "Play" to listen to the song.
- Your volume is too low.
- Your earphones are not well connected.
- Your phone's ringtone is muted.
If the problem continues, see your phone's user guide or dial 611 to reach customer service.
- My song won't play!
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If a song won't play, try shutting off your phone then turning it on again. Then, try opening the reader again. If the problem continues, dial 611 to reach customer service.
- What is a playlist?
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A playlist is a list of tunes, created by the user (you), that you can choose to listen to rather than listening to your entire music library.
