Call anytime, 700 minutes
For those who make serious use of their wireless phone: 12 hours of talk time per month for a mere 5.5 ¢ per minute!*
Duophone
Free, unlimited local calls anytime*
If you are subscribed to the Videotron residential cable-telephone service, you will enjoy unlimited local calling between wireless or cable telephone subscribers.
Included services
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When you subscribe to Videotron's wireless service, you get more than just airtime.
- Coverage everywhere in Canada
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The GSM-GPRS network offers coverage in both urban centres and local zones.
- Technology tested in several countries
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Make calls in several countries and enjoy preferential rates, thanks to GSM technology, used by more than 75% of the world's wireless users.
- (9-1-1) and Enhanced (9-1-1) Emergency Services
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Reach the emergency service (fire, police, ambulance) quickly by calling 9-1-1 if this service is offered in the municipality where you are located. If this is not the case, your call will be routed automatically to the local authority in charge of emergencies.
Enhanced 9-1-1 services are also available in certain regions. They transmit information on your location directly to the emergency centres. For more details, refer to FAQ.
- Technical support and repair service (611)
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Videotron's network is closely monitored 24 hours a day, 7 days a week. Should you ever have a problem with your telephone line or if you have a technical question, call our technical support service at 611 (from your wireless phone) or at 1-877-380-2611 (from all other networks).
- Incoming text and multimedia messaging
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Receive unlimited multimedia or text messages - free!
Note: Data transmission charges apply to outgoing multimedia messages while roaming. - Call waiting
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Never miss another important call when you're already on the phone! A soft beep alerts you when someone is trying to get in touch with you. If you've subscribed to call display, you'll see the name and number of the person calling you on your screen.
Note: airtime charges apply for calls waiting.
- Conference call
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Talk with up to 4 other people with our conference call option. With group calls, you save time and avoid dialling out multiple times.
Note: airtime fees apply for each participant. Long-distance charges apply to calls made outside your local calling area.
*Applies to local airtime minutes only. Each additional minute of local calling costs 30 ¢. Long-distance, network access ($6.95/month), 911 service (75 ¢/month), roaming and other applicable charges are extra. Services, conditions and rates are subject to change without prior notice. Certain conditions apply. Penalties apply for breach of contract.
The Duophone offer is intended for residential customers subscribing or intending to subscribe to both Videotron's wireless telephone service package and cable telephone service. The offer includes unlimited local calls between residential Videotron wireless subscribers, as well as unlimited local calls between residential cable telephone and wireless subscribers. Existing residential customers subscribing to the wireless phone service who sign up for the cable telephone service can also benefit from unlimited local calls between residential cable telephone and residential wireless subscribers.
