Wireless 101: A few rules for living with your wireless - Vidéotron

Home Packages Television Internet Telephony Wireless Customer Service Customer Centre
Wireless 101 - Wireless etiquette

Living with your wireless

Respect others!

Your Vidéotron wireless phone is a communication tool that you can use anytime and anywhere. Although, when it comes to living with your wireless, there are a few rules that should be respected to help you avoid embarrassing or disrupting moments.

  • Always turn your phone off when requested. In airplanes, it concerns your safety and the safety of others. Some phones have an airplane mode that deactivates the antenna but allows you to use the other functions of your phone. Same for hospitals.

  • Switch your phone to silent mode in places that request silence: theatres, libraries, places of worship, etc.

  • Take advantage of your phone's features and use the call display, silent or vibrate mode to screen or forward your calls to voice mail.

  • Choose text messaging when you must get a hold of someone but a phone conversation is not appropriate. The person will instantly receive your message and can reply or call back at a more appropriate time.

  • Adjust the volume of your ringtone to a suitable level for your location.

  • Know when to use your phone in public places: switch your phone off or reduce the volume of the ringtone, avoid speaking too loud or choose a private place to take the call. Discretion is key!


Safety behind the wheel

If wireless phones can save lives on the road, they can also endanger them... Here are a few safety tips to follow:

  • Speak safely! With the coming into effect of Bill 42, only hands-free devices will be allowed when driving. Our earpieces are compatible with all Bluetooth-enabled wireless phones.

  • Familiarize yourself with your phone's functions: speakerphone, voice control, etc.

  • Let your voice mail take a message when driving conditions are bad or if you are performing a difficult manoeuvre.

  • Tell the person you're speaking with that you are driving and avoid stressful conversations.

  • Stop in a safe area to dial a number or send a text message, or ask your passsenger to do it for you, if possible.

  • Do not hesitate to use your phone to report an accident, poor road conditions or drivers that threaten public safety.