separateur
Videotron
Products
  Television   Internet   Telephony   Wireless   Packages
Entertainment
 
Customer Service
Customer Centre Support

  Residential customer service

For questions about Videotron's residential products and services.
 

To contact customer service: 1-888-433-6876 (1-88-VIDEOTRON)

Monday to Friday
7:30 AM to 9:30 PM
Saturday 8 AM to 6 PM
Sunday 9 AM to 5:30 PM

Other options:


Automated services Call our automated services available 24 hours a day, 7 days a week and get the following information: Balance of your account, Last payment received by Videotron, Internet username (beginning with 'VL'), Main server adresses, Dial-up server phone numbers.
24 hours a day
7 days a week
1-866-380-2967



Are you looking for technical support?

For technical problems related to Videotron's residential products and services.
Technical support

Online billing

Choose online billing for the chance to win prize.
Thanks to a partnership with Jour de la Terre Québec, a tree is planted each time a Videotron client agrees to receive his or her bill electronically. Until January 3, sign up for online billing and get a chance to win some great prizes including passes to cultural events and various gift certificates.

Save by combining your services