Can I leave my illico terminal on all the time?

Yes, but we recommend turning it off after use.

Can I turn on my TV and the illico terminal at the same time?

Yes, but if your TV is an older model and you turn it on by pulling a button, you will have to connect the TV to the CA output on the back of the terminal.

• Press the SETTINGS button twice on the illico terminal's keyboard or remote control.
• Select Settings: CA output and press SELECT. Select "Avec le terminal" (with the terminal), press and SETTINGS.

Can I change the time shown on the front of the terminal?

No, the time shown reflects the terminal's internal clock. However, depending on the screen language setting, it can be displayed in the 24-hour system (French) or 12-hour system (English).

• Press the SETTINGS button twice on the remote control or wireless keyboard.
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• Select Language: Screen and press SELECT.
• Select English or Spanish for the 12-hour format and French for the 24-hour format, and then press and SETTINGS.

In analog mode, I used to have access to my building's surveillance camera. Is this still possible?

Yes, but you have to use a splitter in your connection. This will allow you to access the analog signal and tune in to Channel 78.

My terminal feels hot, is this normal?

Yes, because the electronic components inside generate a lot of heat. To prevent overheating, avoid blocking the air vents on the top and do not place the terminal in enclosed furniture.

Can I use a DVD with the illico terminal?

Yes, these two devices operate independently.

Is the VCR+ function on the VCR of any use with the illico terminal?

No, this function is only used to record the analog signal.

Does the illico terminal show subtitles of programs encoded for the hearing impaired?

Yes, as long as there is a closed-captioning decoder connected to the TV. The illico terminal relays the information but does not decode it.

Can I take advantage of AC-3 technology with the illico terminal?

Yes, but you need an AC-3 decoder. This decoder is usually built into newer, high-end sound systems or home theatre systems. The illico terminal relays the information but does not decode it.

Does the illico terminal support the Second Audio Program (SAP) function?

Yes. The terminal can convert SAP even though very few programs are designed to support this function.

What connects to the USB port and what is it for?

USB is a computer standard. The port is used to connect peripheral devices: keyboard, mouse, scanner, printer, diskette storage drive. At this time, the USB port on the terminal is not operational but it will be in the near future.

What gets connected to the S-VIDEO output and what is it for?

It is used to connect a VCR or TV equipped with an S-VIDEO input. This connector separates colours and brightness, which enhances image quality. You need to purchase a cable in order to use it.

If the letters REC appear instead of the current time or the channel tuned, it means that recording is in progress. The terminal locks automatically to prevent any interruption of the recording operation. To unlock the terminal, press the EXIT button.

I ordered an Indigo movie and the terminal asked me to enter a 4-digit PIN. What is it for? This PIN is a security feature. Only individuals who know the PIN can order a movie or an event. All subscribers have the default PIN 0000; it is a good idea to change the PIN regularly.

1. Tune to Channel 300 (Indigo trailers) and press Guide on the keyboard or remote control.
2. Select a time slot and scroll the movies broadcast during this period.
3. Select a title and press SELECT twice.
4. Press B and enter your PIN. The default PIN is 0000.

Note: You can order movies up to 4 hours in advance and events up to 7 days in advance.

If you have never changed your PIN, enter 0000, which is the default PIN. If you have already changed it, you will have to contact Customer Service.

It takes 2 to 7 days to process your request and send the broadcast signal.