separateur
Videotron
Products
  Television   Internet   Telephony   Wireless   Packages
Entertainment
 
Customer Service
Customer Centre Support

  Contact us

To contact Customer Service

For questions about Vidéotron's residential
products and services.
 

1-888-433-6876 (1-88-VIDEOTRON)

Monday to Friday 7:30 AM to 9:30 PM
Saturday 8 AM to 6 PM
Sunday 9 AM to 5:30 PM

Other options:

Automated services  Call our automated services available 24 hours a day, 7 days a week and get the following information: Balance of your account, Last payment received by Videotron, Internet username (beginning with 'VL'), Main server adresses, Dial-up server phone numbers.
24 hours a day
7 days a week
1-866-380-2967

To contact Technical Support

For technical problems related to
Videotron's residential products and
services.

1-877-380-2611

24 hours a day
7 days a week