Vidéotron : Customer Service : Contact us : Residential Customer Service by fax

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Residential customer service

Save time!

Customer Centre by Internet
- Modification of digital channels
- Internet usage
- Password modification for your e-mail services
- And much more!

Automated Services by phone: 514-380-2967 or 1-866-380-2967
- Balance of your account
- Last payment received
- Payment by credit card
- Internet username beginning by VL
- Address of the main servers
- Access numbers of the phone servers

Residential customer service: fax numbers

Montreal: (514) 380-9106
Elsewhere in Quebec: 1-800-773-1877

Please make sure to include the following information in your fax:
- Fax number for the reply
- Last name and first name of the person to be contacted
- Address (street number, street, appartment number, city and postal code)
- Vidéotron's account number if applicable