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Customer Service
Customer Centre Support


Residential Customer Service

A personalized visit in the comfort of your own home!

Vidéotron is pleased to offer you the sound advice of its team of home representatives.

You will be able to subscribe to our cable TV, Internet, residential telephone and wireless telephone services by receiving one of our qualified representatives in the comfort of your own home, while also taking advantage of exclusive promotions!

Please do not hesitate to take advantage of this service, offered free of charge in most of the areas where Vidéotron services are available.

Contact us immediately!

CONTACT US

Email : residential_sales@videotron.com

Make sure to provide us with your full name, address and telephone number so that we can contact you. Expect a return call within roughly 48 hours.

The advantages of this service are undeniable:

  • Shopping in the comfort of your own home with a dedicated specialist
  • Exclusive promotions
  • Rapid installation following your subscription
  • Personalized service
  • Detailed presentation of services offered and current promotions
  • Just one bill, one visit from our technician to install all your services, and one Customer Service department
  • Availability: 7 days a week, both day and night