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Residential customer service


Save time!

Customer Centre by Internet
- Modification of digital channels
- Internet usage
- Password modification for your e-mail services
- And much more!

Automated Services by phone: 514-380-2967 or 1-866-380-2967
- Balance of your account
- Last payment received
- Payment by credit card
- Internet username beginning by VL
- Address of the main servers
- Access numbers of the phone servers


Residential customer service: telephone numbers

Montreal: (514) 281-1711
Quebec City: (418) 847-4410
Saguenay: (418) 545-1114
Outaouais: (819) 771-7715
Elsewhere in Quebec: 1-888-433-6876

Monday to Friday from 7:30 AM to 9:30 PM. Saturday from 8 AM to 6 PM

Please make sure to have the following information available:
- Vidéotron's account number (if applicable)

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