The first complete Softphone in North America

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The Softphone - Take control of your calls

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Vidéotron Softphone is the first complete Softphone in North America. You be the judge.

Basic functions

Cable telephone service
Softphone
Unlimited local calling Yes Yes
Same way of dialling local and long distance calls Yes Yes
Free, unlimited long-distance calling between Vidéotron subscribers Yes Yes
Long-distance plans Yes Yes
Emergency service (911) Yes Yes*
Directory assistance (411) Yes Yes
Operator service (0) Yes Yes
Calling card Yes Yes
Directory and canada411.ca listings Yes Yes
Overseas calling (011) Yes Yes
Long-distance services by other carriers Yes Yes

Call management tools

Cable telephone service
Softphone
Call display extra Yes
Voice mail extra Yes
Voice mail by e-mail extra Yes
Call waiting extra Yes
Three-way conference calling extra Yes
Call forwarding extra Yes

Special calling features

Cable telephone service
Softphone
Call display blocking (*67) Yes Yes
Call tracing (*57) Yes Yes

On-line management interface (Internet)

Cable telephone service
Softphone
Log of all calls no Yes
Multiple ringing feature no Yes
Call screening to block unwanted calls no Yes
Peace of mind feature that sends calls to your mail box depending on your schedule no Yes

Other characteristics

Cable telephone service
Softphone
Keep your number (transferability) Yes Yes
Secured communications via the Vidéotron network Yes Yes
Communication quality managed by the Vidéotron network Yes Yes
No effect on Internet usage on the Vidéotron network** Yes Yes
The line is provided by a multi-purpose modem (Internet + telephone) Yes no
Battery power backup in case of power failure Yes no
Feeds house phones Yes no
Compatible with alarm systems Yes no
Compatible with fax machines Yes no
Works on a computer no Yes
Can be used anywhere in the world no Yes
Allows video communication between subscribers no Yes
Can handle 3 calls at the same time no Yes
Four-way conference calling no Yes
Includes an Outlook-compatible address book no Yes

Customer service

Cable telephone service
Softphone
Competent, available and courteous customer service Yes Yes
Technical support available 24/7 Yes Yes

* 911 emergency services are limited, to learn more,
    visit videotron.com/911nomade.

** Internet usage may be affected under certain conditions.
      Click here for details.