MAKE SURE YOU TAKE YOUR MODEM WITH YOU
Don’t forget the modem at your previous home. Disconnect the electrical power from your modem.
With a pair of pliers, cut the coaxial cable wire about 4 inches from the safety socket.
For your appointment to go as smoothly as possible,
plan for the technician's arrival at your new address bearing the following in mind:
and must know the reason for the visit to be able to guide the technician.
To avoid breakage and to save time, the technician will not move furniture during the visit.
in your building that the technician must take into account, e.g. cannot drill a hole through an outside wall, etc.
Sometimes, the building superintendent must be present to unlock a room.
Think about the ideal location for your equipment. The technician will make the best recommendation for optimal performance based on your needs.