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À la carte options

Find all your favourite features at the best prices around1

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Residential line Residential line Plus
$6.00 Included

You can see the name and number of the person calling you on your display.

Note: This service requires a compatible phone with a display screen.

Need to manage your calls at the best price possible? Opt for Home Phone Line and benefit from 8 free calling features.

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$2.00 Included

Videotron always gives you more for your money with Caller ID on TV for your Residential Line and Television services.

This feature is included with the Residential Line Plus.

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$6.00 Included

This service lets your callers leave messages when you can't answer the phone
(15 3-minutes messages).

Listen to messages you missed when you're not at home.

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$4.00 Included

Enhance your Voicemail experience with Voicemail Plus.

Have the superior message capacity in terms of number of calls and duration (50 10-minute messages)

Pick up your messages as they come in, send messages to a contact list, and access your Voicemail free of charge anywhere within Canada and the United States.

Required: Voicemail

This feature is included with the Residential Line Plus.

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$2.00 Included
When you receive a voice message, this service immediately forwards it as an attachment (.wav file) to the Videotron e-mail address of your choice.
$6.00 Included
The Call Waiting service prevents you from missing a call while you are on the line. A brief tone alerts you to another incoming call, while you are on the line.

By using different tones, this service also allows you to determine whether the waiting call is local or long distance. Incoming calls also have a unique ring that allows you to determine whether they are local or long-distance calls.

$6.00 Included
With the call forwarding service, you can have your calls automatically forwarded to a number where you can be reached including your cell phone, your pager or your Voicemail.

Note: If you forward your calls to a telephone number outside your local calling area, the usual long-distance charges will be billed if there is an answer at that number.

$6.00 Included
While you are talking on the phone to one person, you can easily bring a third party in your discussion for a conference call using the Three-Way Calling service.
$6.00 $6.00

Block unwanted incoming calls.

$2.00 $2.00

Control the publication of your name and phone number.

$6.00 $6.00
This feature allows you to obtain and automatically redial the telephone number of the last person who called your number.
$6.00 $6.00
Busy call return service allows you to have a busy line monitored for 30 minutes. When the line becomes free, your telephone will ring in a distinctive way.
Free Free
The call blocking service is available on your phone line. It prevents the person you are calling from seeing your name and telephone number displayed on their telephone screen.
$6.00 per use $6.00 per use
The call trace service enables you to take action when you are being bothered by unwanted calls by allowing you to trace them.

If you are receiving many harassing calls, you must be prepared to call the police so they can investigate. According to regulations, Videotron cannot provide you with this information.

Note: Charges apply each time this service is used (whether or not you call the police).

$6.00 $6.00

The personalized ring service makes it possible for you to add a number to your residential service and to have a distinct ring for each of your numbers.

This is a practical way to distinguish among calls addressed to the various occupants of the house and the fax line.

* Certain conditions apply.
  1. **Price and conditions

    Residential Line
    The monthly residential service rate of $24,95 is offered to Videotron Home Phone customers who are also subscribed to at least one (1) of the following Videotron services: Residential Internet, TV or Mobile service. $0.46/month 911 municipal service tax and other applicable taxes extra. Cable modem on loan for free. Videotron Home Phone is available where technology permits. Installation fee of $59.95 not included. This fee includes the installation of illico TV, Internet and telephone services if installed on the same day, for a maximum of five (5) outlets per visit. Additional outlets extra. Offers, services and rates are subject to change without prior notice. Certain conditions apply.

    Residential Line Plus
    The monthly residential service rate of $36,95 is offered to Videotron Home Phone customers who are also subscribed to at least one (1) of the following Videotron services: Residential Internet, TV or Mobile service. $0.46/month 911 municipal service tax and other applicable taxes extra. Cable modem on loan for free. Videotron Home Phone is available where technology permits. Installation fee of $59.95 not included. This fee includes the installation of illico TV, Internet and telephone services if installed on the same day, for a maximum of five (5) outlets per visit. Additional outlets extra. Offers, services and rates are subject to change without prior notice. Certain conditions apply.


    Service availability
    Videotron residential telephone service is available where technology permits.

    Equipment
    Free cable modem rental.

    Installation fee
    Installation fee of $59.95 extra. This fee includes the installation of TV, Internet and telephone services if installed on the same day for a maximum of five (5) outlets per visit. Installation of additional outlets extra.

    Change notice
    Offers, services and rates are subject to change without prior notice.

    Taxes and conditions
    GST and QST taxes are not included. Certain conditions apply.

    All local and long-distance calls within Québec apply to Residential and Business customers subscribed to Home Phone or Mobile service and who have Videotron as their long-distance service provider.

    All local and long-distance calls within Québec apply to Residential and Business customers subscribed to Home Phone or Mobile service and who have Videotron as their long-distance service provider.

  2. [1]Your subscription must include residential telephone service, the Caller ID feature and illico Digital TV service; a compatible digital terminal is required. Option not available with the Softphone. The display on your television may differ from that on your telephone
  3. [2]A subscription to the Voicemail optional service is required. This feature is offered at no charge with the residential line Plus package.
  4. [3]A subscription to the Voicemail optional service and a Videotron cable Internet service is required. This feature is offered at no charge with the residential line Plus package.
  5. [4]Free on demand with Call Display and Call Waiting.
  6. [5]The usage will be billed at $2, 00 per call, up to a maximum of $14 per month if you have not subscribe to this option. GST and QST taxes are not included. Certain conditions apply.
  7. [6]Personalized Ring is not available as an additional feature and is offered at the fixed rate of $6/month.