Customer Centre Homepage

Sign up to the Customer Centre

Your Customer Centre login ID allows you to safely manage your account, your services and your bills. Plus, it gives you access to the illico app content and features.

We need the following information to identify you:

Choose your login information for the Customer Centre

8 characters or more

Make sure the password meets the following criteria:

  • At least 8 characters
  • A lowercase letter
  • An uppercase letter
  • A number
  • No part of your username

Weak Strong

Where to find your Videotron account number?

On your Videotron contract or invoice:

Contrat de services de Vidéotron mettant en évidence le numéro de compte

Contract

Facture de Vidéotron mettant en évidence le numéro de compte

Bill

By contacting our Customer Service