Contact Us

Have you been a witness to, or victim of, Internet abuse? Has this abuse been committed by a user of our Internet services? If so, please notify us.

Note: This form applies only to cases of complaints against users of our services.
For any technical or administrative questions, please visit our Business Support or Contact us page.

Personal information

First name *

Last name *

E-mail address * ex. : john.smith@videotron.ca

Title * --Select one option-- System Administrator Copyright Administrator Police departement User

Information on the cases of abuse

Type of abuse * (specify the type of abuse) --Select one type-- Copyrights Open Proxy Phishing Pedophilia or child pornography Scan, Probe or DoS Spam (Email, News, IRC) Virus or Trojan horse Other

Complete at least one of the following fields:

IP address of abuser (see our IP addresses)

or

Fraudulent site URL

Date of incident *

Day

Month

Year

Time of day *

Hours

Minutes

Seconds

Time zone GMT +12 (NZST) +11 +10 (GST) +9 (JST) +8 (CCT) +7 +6 +5 +4 +3 (BT) +2 (EET) +1 (CET) -1 (WAT) -2 (AT) -3 -4 (AST) -5 (EST) -6 (CST) -7 (MST) -8 (PST) -9 (YST) -10 (AHST) -11 (NT) -12 (IDLW)

Description of the abuse (maximum 2,000 characters) *

Copy of the computer log or email heading *

*Mandatory fields