The benefits of optical fibre, across your home or neighbourhood.
In Québec, Videotron’s network includes more than 40,000 km of optical fibre, roughly equivalent to the circumference of the Earth. From head ends to data centres and residential neighbourhoods, all facilities are 100% interconnected by fibre optics.
Depending on the region and sector, our network is either FTTH (Fibre To The Home) or HFC (Hybrid Fibre-Coaxial). The FTTH network allows us to offer you access with symmetrical download and upload speeds. On the HFC network, when approaching residential areas, the signal sent to the optical fibre passes through an optical node, which adapts the signal for transmission to the coaxial cable. This cable is ultra-efficient, ensuring the short connection path to each home.
Designed for today’s needs and ready for the future, our network is based on a combination of cutting-edge technologies offering you an optimized connection.
Power, speed, reliability.
It’s in our fibre.
Take advantage of the Internet powered by fibre.*
Combining the latest technologies
Combining these technologies allows us to optimize each connection according to your needs, for a fast and stable and uncompromising, Internet experience adapted to the majority of households and uses.
Fibre: speed and reliability
Fibre optics, used 100% in some areas, transport data at the speed of light. As a result, you benefit from ultra-fast throughput, minimal latency, and optimal stability for your online activities, even with multiple users connected simultaneously.
Coaxial: robustness and efficiency
Coaxial cable is a high-performance, stable, and upgradeable technology, especially when integrated into a fibre network. It is ultra-resistant and easy to repair, and can carry high data rates of up to 10 Gbps to meet customers’ needs.
Powerful Wi-Fi: reliable coverage
A high-performance network doesn’t stop at the wire that feeds it. Cutting-edge Wi-Fi enables an ultra-fast, seamless connection in every room of your home, plus intelligent management of connected devices to avoid loss of speed.
Find the Internet plan that suits you best
2.5 GIGA
Download at the gateway up to 2.5 Gbps
Upload at the gateway up to 2.5 Gbps
- High-performance symmetrical speed for smooth multitasking and multi-user experiences
- Ultra-connected large families, demanding gamers, intensive teleworkers, content creators, homes with advanced home automation
2 GIGA
Download up to 2 Gbps
Upload up to 200 Mbps
- Higher speeds for fast, intensive everyday use across multiple devices
- Highly connected families, demanding users, heavy multitaskers, frequent teleworkers, 4K streaming and online gaming enthusiasts
GIGA
Download up to 1 Gbps
Upload up to 50 Mbps
- Powerful speed for intensive, simultaneous use on multiple devices
- Connected families, roommates, regular teleworkers, HD streaming and multiplayer online game enthusiasts
500 Mbps
Download up to 500 Mbps
Upload up to 50 Mbps
- Versatile speed for everyday use, without slowdowns
- Couples and families, multitaskers, teleworkers, HD streaming regulars
100 Mbps
Download speed up to 100 Mbps
Upload speed up to 30 Mbps
- Reliable speed for everyday digital essentials
- Single people or small households, users of web browsing, social networking and online video streaming
Frequently asked questions about optical fibre
Optical fibre is a transmission medium as thin as a hair. It is made of silica or plastic, with a protective coating. It enables digital data to be transported by light signals with immense throughput and minimal attenuation.
Some areas of the Videotron network offer fibre-to-the-home (FTTH). To find out if this applies to you, consult the map and directory of cities and municipalities served by region as part of Operation High Speed.
And if your area is covered by our HFC (Hybrid Fibre-Coaxial) network, you should know that your connection still includes fibre optics, so you can benefit too.
Yes. New extensions to Videotron’s network are 100% made of optical fibre, offering symmetrical download and upload speeds (in some areas). Fibre deployments to replace certain areas of the HFC (Hybrid Fibre-Coaxial) network are also evolving every year.
The coaxial infrastructure is already widely deployed, enabling us to offer high-performance Internet connections to many households without waiting for a full rollout of fibre-to-the-home.
Coaxial therefore allows us to increase speeds to meet modern needs, with the possibility of upgrading to even higher speeds without major infrastructure changes.
It pays to shop online!
It pays to shop online!
Videotron network
The Videotron network combines fibre optics and coaxial cables. Available where access and technology permit. Certain conditions apply.
Powerful Wi-Fi
Based on the Full Network Test feature in the Helix Fi app, for which an average of 87% of Helix Internet subscribers got good or excellent results in 2025.
GIGA Internet
The Unlimited GIGA Internet plan is available only where access and technology permit. Maximum Internet speed at the gateway is 1 Gbps for downloads, and 50 Mbps for uploads. Internet speed may vary depending on the customer's gateway, technical configuration, plan purchased, wired and wireless equipment, personal use, environment, Internet and server traffic, simultaneous use with the Helix TV service (if applicable) and other factors. Videotron's network combines fibre optics and coaxial cables.
2 GIGA Internet
The Unlimited 2 GIGA Internet plan is available only where access and technology permit. Maximum Internet speed at the gateway is 2 Gbps for downloads, and 200 Mbps for uploads. Internet speed may vary depending on the customer's gateway, technical configuration, plan purchased, wired and wireless equipment, personal use, environment, Internet and server traffic, simultaneous use with the Helix TV service (if applicable) and other factors. Videotron's network combines fibre optics and coaxial cables.
2.5 GIGA Internet
The 2.5 GIGA Internet plan is offered exclusively where access and technology permit. Maximum Internet speed at the gateway is 2.5 Gbit/s. Internet speed may vary depending on the customer's gateway, technical configuration, plan purchased, wired and wireless equipment, personal use, environment, Internet and server traffic, simultaneous use with the Helix TV service (if applicable) and other factors.
Delivery
Packages are usually received within 48 working hours in urban areas and 72 working hours in rural areas following the order. Additional delays may occur during holiday periods.