All the perks of our ultrafast and high-performance unlimited Internet
Unlimited Helix Internet plans
Thanks to unlimited downloads, included with your Helix Internet plan, and the continuous optimization of your connection, enjoy an ultrafast, high-performance Internet access no matter how many users and devices are connected.
Wi-Fi 6 technology*
Helix Internet’s powerful Wi-Fi* provides a faster and high-performance Internet connection, for more devices connected simultaneously and reduced energy consumption.
Advanced Security and simplified management
Thanks to centralized control on your smartphone, you can easily manage your entire Wi-Fi network, users, and connected devices, take advantage of Advanced Security* features, and promote sound Internet usage with Parental Control options.
High-performance equipment
With the powerful Helix Fi gateway, take advantage of a connection with unparalleled performance to easily connect all your wireless devices and smart equipment to the network. If needed, add a Wi-Fi pod to extend your coverage in the most remote areas and all the way outside.
No. 1 customer service in Québec: Quebecers’ preferred telecommunications company for customer service.*
Internet speed options for more flexibility
Helix Internet offers several choices of Internet speed to meet all types of needs. Choose the download speed that suits you between our Unlimited GIGA, 500, 100, or 60 Internet plans.
Internet speeds for every need
Internet GIGA
Download speed up to 940 Mbps
Upload speed up to 50 Mbps
- No longer having to worry about Internet speed, the number of people and devices connected at the same time, the type of activities performed simultaneously, or the home automation equipment capacity for your smart home.
500 Internet
Download speed up to 500 Mbps
Upload speed up to 50 Mbps
- Simultaneously connect multiple devices for various uses
- Stream audio and video content
- Perform multiple simultaneous downloads
- Play multiplayer video games
100 Internet
Download speed up to 100 Mbps
Upload speed up to 30 Mbps
- Stream 4K content across multiple screens
- Play video games online
- Quickly download and share large files
- Work collaboratively online
60 Internet
Download speed up to 60 Mbps
Upload speed up to 10 Mbps
- Stream music and HD videos across multiple devices
- Download large files
- Browse the web
- Work online and attend videoconferences
Transfer your services to Helix
Helix services are full of technological perks such as voice command, cross-platform TV interface, Helix Fi app and Advanced Security. It’s time to get them!
Helix always offers more
Helix TV
- IPTV technology with Helix TV terminal and a voice remote
- Access to TV channels, On Demand content and popular apps
- Helix TV app to watch on several screens simultaneously, from anywhere and at any time
- 4K content
Helix TV App
- Access to all content on your mobile devices
- Up to 5 simultaneous viewings anywhere, anytime
- Streaming on TV, wherever you are
- The Download and Go feature, for offline viewing
Online gaming
- Unlimited connection
- Download speeds of up to 1 Gbps
- Reliable and ultrafast Wi-Fi network
- Fast and smooth play, even when multiple devices are connected at the same time
Smart home
- Easy control of your connected devices from your cellphone
- Remote control of lighting, temperature and locks
- Energy savings
- Comfort and security ensured in your home
Discover our other services
Frequently asked questions about Home Internet
We offer you a simple and free speed test to determine your Internet access performance by measuring the speed at which data is sent and received.
Instead of using a cable Internet modem, Helix works with the Helix Fi gateway—both a router and a modem—running on our fibre Internet that offers an unlimited connection of unmatched performance to allow you to easily connect all your wireless devices to your home network.
- High-performance Wi-Fi gateway
- Wi-Fi 6
- Unlimited access
- Secure connection
- Helix Fi management app
- Advanced Security
Yes. Advanced Security, enabled on the Helix Fi application, provides protection against malicious sites and helps prevent phishing by monitoring the activity of your devices in real time and sending you notifications of suspicious activity. Its dashboard enables you to quickly view the situation and manage threats from the Helix Fi app.
If you are a Helix Internet subscriber, you can purchase the compatible smart equipment of your choice and pool it on your network by linking it to the Helix Fi app for centralized, simplified management of your smart home.
Yes. The Helix Fi gateway is installed in a few quick and simple steps. Depending on the situation, you can install it yourself at your own pace or ask for one of our technicians to install it. This way, you can get the most out of your unlimited Internet without any delays.
More details about installation
No. The Helix Fi gateway is an all-in-one product that combines the features of a modem and router. It delivers optimized, stable, and powerful Wi-Fi to all connected devices.
However, you can use your own Wi-Fi router with the Helix Fi gateway, but you won’t be able to access certain network management features accessible through the Helix Fi app.
Videotron is present in most regions of Québec. Whether you’re in Montréal, Sherbrooke, Gatineau or another city, you’re sure to find a Videotron store near you.
Conditions*
Helix services availability
Helix technology is available or exclusively available in some regions.
Helix equipment availability
Helix equipment rental is subject to availability and models may vary.
Internet network
The Helix Internet network is made up of an alloy of the best technologies: optical fibre, coaxial and cutting-edge Wi-Fi.
Wi-Fi 6
Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.
Most secure Wi-Fi
For the protection of all devices connected to the Wi-Fi network at no additional cost. Conditional upon customer activating the Advanced Security feature free of charge in the Helix Fi app.
No. 1 customer service in Québec
According to a Léger survey conducted from August 5 to 15, 2024.