October is Cybersecurity Awareness Month, and as such, we want to remind you that the security of devices is not limited to individual users. In businesses, these phones are critical vectors of access to information, internal systems, and sensitive data. And yet, the management of mobile devices in businesses—particularly updates and the life cycle of devices—is often neglected.
At Videotron Business, we ensure business mobile devices remain assets—not a liability. Business telephones are much more than mere communication tools: they serve as a gateway to your digital environment.
A key barrier against cyberthreats
Each software update fixes flaws that cybercriminals seek to exploit. Failing to update a device can compromise professional emails, VPN accesses, collaborative tools, and client data. Keeping devices up to date is a basic risk-management measure.
Performance and reliability: challenges for mobile teams
Updates are not just for reinforcing security. They also improve the performance of devices, which is essential for teams on the road or working remotely. A lagging or unstable device can hinder productivity, increase calls to IT, and even impact the customer experience in the context of sales or service.
Compatibility with work tools
Professional apps evolve quickly, namely in terms of CRM, ERP, communication tools, and multi-factor authentication. An obsolete device can lead to service interruptions or security flaws. By regularly updating your devices, you ensure a smooth integration into your technological ecosystem.
Compliance and control: support for IT teams
Mobile operating system updates bring continuous confidentiality, permissions management, and access control improvements. Although they alone cannot guarantee compliance with standards such as ISO 27001, SOC 2, or RGPD, they play an important part in reducing technical risks and facilitate the implementation of a secure and compliant environment by IT teams.
When is it time to start thinking of replacing devices?
A good mobile device management strategy for businesses involves clear replacement criteria.
- End of software support: A device that no longer gets security updates is a risk. It needs to be withdrawn from the fleet.
- Decreased performance: If the device lags, dies faster, or can no longer handle critical apps, it can affect operations.
- Physical damages: Cracked screens, defective cameras, and other material issues can affect productivity.
- Needs evolution: The arrival of new features (e.g., secure chip, advanced biometrics) can justify replacing mobile devices to meet business needs.
Conclusion: proactive management for sustainable security
The management of mobile device updates and of their life cycle is a key component of business cybersecurity. It helps protect the company’s data, ensure business continuity, and reinforce the organization’s security standing. Videotron Business supports you in this process thanks to mobile solutions adapted to the reality of SMEs and large businesses in Québec.
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October 2025, By Videotron Business
