Cloud communications

The best of VoIP telephony. A business communications system that lets you communicate as you see fit, from any device you want.

Whether you’re looking for the simplicity of a hosted IP phone system, or the advantages of unified communications, enjoy business without limits thanks to an all-in-one, made-to-measure business communications solution. IP telephony services—VoIP—give you access to the latest technologies and continuous updates. Our licences can be used on both physical devices and software applications (softphone).

Welcome to Cloud Communications with Webex by Cisco

femme téléphone

Our most popular Cloud Communications plans include the following features:

 

  • Virtual receptionist
    • Automated greeting
    • Queue
    • Call screening and schedules
  • Enhanced messaging service
  • Access to the management portal
  • Long-distance calls anywhere in Canada and the United States
  • Integrated Microsoft Teams
ALL FEATURES

Cloud Communications plans

VoIP

Pro

Comprehensive telephone system

Call functions

  • Comprehensive telephone system, managed and hosted by Videotron

  • Automated greeting with tree structure: unlimited menus

  • Unlimited queues

  • Unlimited search groups

  • Call screening and schedules

  • Enhanced voicemail

  • $23/month per user, with 10 or more users

  • $20,75/month per user, with 20 or more users

VoIP and conferences

Total

Comprehensive collaboration solution

Call functions

  • All the functions of the Pro plan

Collaboration functions

  • All the functions of the PRO plan

  • Webex Meetings app

  • Audioconference and videoconference

  • Telephone access

  • Artificial assistant for subtitling, translation, and summaries

  • Live and team chat

  • Presence indicator

  • Noise cancellation

  • Wide range of compatible conference devices

  • $43/month per user, with 10 or more users

  • $40,75/month per user, with 20 or more users

Contact our experts today

to discover our made-to-measure communication solutions.

Contact us

Meeting Screen Table

Fully integrated and optimal collaboration experience

Included in the Totale licence, the Webex Meetings app is a fully integrated all-in-one tool that groups the advanced calling, meeting, and messaging functions.

Accessible from any device, the Webex Meetings app allows employees to stay connected anywhere, at any time.

Contact us to learn more


Devices

Phone Business Cisco 6851

Cisco 6851

  • Monochrome screen
  • Standard receiver
  • 4 shared line appearances
Phone Business Cisco 7841

Cisco 7841

  • Grey screen with silver frame
  • HD voice receiver
  • 4 shared line appearances
Phone Business Cisco 9861

Cisco 9861

  • Large colour screen
  • HD voice remotes
  • 10 shared line appearances
  • Additional buttons

FAQ about Cloud Communications

Of course! Videotron will take care of transferring your current telephone numbers. Because it is a virtual solution, it is possible to transfer a telephone number even if said number is from a different telephone circumscription.

Lots of equipment is compatible with our solution. There are also software applications (softphone) that allow us to replace the physical equipment at a lower cost. Our experts can advise you while assessing your needs. More information on the devices compatible with Webex Calling.

After carefully assessing your needs, our experts will recommend licences based on each of your employees’ needs.

During the service implementations, our advisors will train the telephone system administrator. User guides will also be made available on our Support site.

See our other communication solutions

* Limitations apply to the 911 emergency service based on the particularities of certain configurations of VoIP telephone services. See all the details.