The biggest number of peerings in Canada
One of the most interconnected networks in Canada, with more than 500 peering points and more than 50 partners. We also have interconnections with the biggest content providers (Microsoft, Google, Amazon, TorIX, RISQ, etc.).
Fast and easy installation
Reduce delays thanks to over 3,000 connected buildings and 180,000 buildings in the coverage area. Your business is outside that zone? We build the line or work with a partner to ensure your business is connected efficiently.
Custom bandwidth
Our tailor-made bandwidth option allows you to choose the speed that suits your needs. You can get up to 100 Gbps in uploads and downloads.
Service continuity
We offer various operational continuity strategies that meet your business’s needs, from access point to critical services.
Videotron Business fibre optics, in short
500+
Peering points
IPv4 and IPv6
IPv4 and IPv6 native infrastructure
1+ Tbit/s
Internet capacity
Up to 100 Gbps
Symmetrical speed
A well-managed service, clear engagements
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Expert support 24/7
We respond to your support requests any time of the day or night. Our specialized team monitors your business fibre optic network and effectively steps in in the event of a problem.
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Guaranteed availability
Our service level agreement (SLA) is rigorous: 99.9% availability on local loop, management by an expert within 15 minutes, and average restoration time of 4 hours.
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Management portal in real time
- On demand bandwidth
- Usage graphs
- Details of your services and IP addresses
- Invoice downloading and history
- Reverse DNS Management
- DNS and SMTP server information
- Access management
- Support and change request (ticket creation, tracking, and history), and maintenance notice
Enhance your Internet access
- Fixed public IP address blocks
- Security (Firewall as a Service, or FWaaS)
- Protection against DDoS (Distributed Denial-of-Service) attacks
- Wi-Fi and LAN-as-a-Service (LANaaS)
- Tailored operational continuity options
FAQ – Dedicated Fibre Internet
Optical fibre Internet meets the needs specific to businesses with a large number of employees and/or customers.
The optical fibre Internet access is ideal for businesses that continually broadcast content on the Internet or that require close to no latency when there are several simultaneous connections on the server. For example, think online gaming companies or companies that host a large amount of video and media content and experience high traffic.
In the case of large businesses, the optical fibre Internet connection offers a single connection that is redistributed via an extended network, thus ensuring the common needs of hundreds or thousands of employees are met.
Several situations can justify the need for SMEs to opt for a Fibrenoire dedicated fibre connection, the most common being teleworking. This means several dozens of employees working remotely, who do not use cloud-based solutions, need to be supported.
The SME finds itself hosting heavy files, critical applications, a website with media content, or data widely accessed online and hosted on servers in commercial offices.
In this context, the higher upload capacity offered by optical fibre to transmit data to users working remotely is ideal.
There are many other reasons why an SME might consider an optical fibre Internet connection, although very often, standard connections are more than enough . Feel free to make an appointment with one of our experts. They will be able to help you find the best solution for your needs.
The difference lies in the technology used to connect the customer’s modem to the Internet provider’s network.
The Business Internet service offers a fast, stable connection thanks to the optical fibre deployed on the majority of its network. The Last Mile—the final stretch of the network—is deployed via a coaxial cable from the fibre optic backbone and the modem installed at the place of business.
The coaxial cable network generally uses an aerial route via electrical posts already in place, and can service several dozens of customers on the same optical fibre line, known as the cell. This technology, which combines a cable connection and optical fibre connection, allows for a faster, more economical, and easier-to-support deployment than optical fibre, and offers an Internet service that meets most business needs.
The Optical Fibre Internet service uses a dedicated optical fibre line between a point of presence (POP) of the primary backbone and the optical converter installed in the place of business. The POP can be located several hundreds of metres away from the connection place, if not more. Because it is an optical fibre specific to a single customer, it offers better connection flexibility and speeds of up to 10 Gbps. Given that it is used by a single customer, the deployment of this service is more expensive, and the construction can take several weeks, if not months.
It can go up to 100 Gbps, and sometimes even faster. However, these speeds are generally required by the data centres hosting the servers of hundreds of customers.
The main benefits of optical fibre connection are higher transfer speeds and lower latency. However, the benefits vary from one Internet provider to another. You should therefore inquire with your provider.
At Videotron Business, our optical fibre Internet service was designed for the Business clientele specifically. It therefore meets the highest security, reliability, and support standards.
Our management portal allows you to manually or automatically increase bandwidth speed based on traffic peaks. It also provides real-time statistics on usage.
Dedicated fibre optics (fibre to the office, or FTTO) is a connection reserved exclusively for your business. It offers constant throughput, high availability, and reinforced security, as it is not shared with other users. Combined with advanced cybersecurity solutions dedicated fibre optics is a strategic asset for protecting your sensitive data against digital threats, to ensure the continuity of your operations.
Inversely, shared fibre (fiber to the home, or FTTH, and fiber to the building, or FTTB) is shared between multiple customers. This causes fluctuations in performance during peak hours and reduced reliability for critical uses.
3 key points:
- Dedicated fibre optics (FTTO) = private connection: stable throughput, high SLA, and reinforced security.
- Shared fibre (FTTH/FTTB) = shared connection: more economical, variable throughput, and less reliable.
- Strategic choice: dedicated fibre optics for essential needs, shared fibre for basic use.
Symmetrical bandwidth means that the speed of uploading and downloading data is identical. Businesses that use cloud solutions, SaaS applications, or videoconference absolutely need symmetrical bandwidth, as it ensures the smooth transmission of data both ways. Without symmetrical bandwidth, there is a risk of slowdowns, interruptions, and loss of productivity.
The Fibrenoire SD-WAN service, by Videotron Business operates fully on symmetrical bandwidth to prioritize critical flows.
Enhance your network now.
Contact our experts and get a personalized evaluation.
