Cisco Desk Phone 9861

Enjoy a superior communication experience thanks to a professional-grade VoIP telephone.

Cisco 9861: performance, mobility, and security

Modern and versatile connectivity
This new generation of telephone combines a 5-inch colour display, Wi-Fi, and Bluetooth technology, in order to offer flexible connectivity that fosters productivity in modern and hybrid work environments.

Improved experience thanks to AI
The collaboration functions and smart audio technologies, including noise cancellation, are optimized by AI to offer superior call quality.

The Cisco 9861 telephone can be leased starting at $6/month, in combination with a Cloud Communications plan.

See our plans

Features


checkmark 5-inch high-resolution colour LCD display

checkmark Wi-Fi connectivity for wireless installation

checkmark Bluetooth connectivity for headsets

checkmark AI-enhanced wideband HD audio

checkmark 10 line keys

checkmark 4 contextual keys

checkmark Built-in encryption and business security features

checkmark USB-A and USB-C ports

Cisco 6851 technical specifications

Width : 23 cm
Height : 22,6 cm
Depth : 4,94 cm (excluding foot stand)
Weight : 1095 g

  • Cisco Smart Audio :
    • Conventional and AI-based background noise and voice removal for sending side
    • Conventional and AI-based background noise removal for receiving side
    • Extend low-fidelity (narrowband) audio calls from public network to high-definition (wideband)
  • Acoustic Shock Protection (Handset/headset)
  • Forward Error Correction (FEC)
  • Packet Loss Concealment (PLC)
  • Adaptive Jitter Buffer
  • Ultrasonic Support
  • Automatic Gain Control (AGC)
  • Acoustic Echo Cancellation (AEC)
  • Silence Suppression/Voice Activity Detection (VAD)
  • Comfort Noise Generation (CNG)
  • Wideband RJ-9 handset
  • RJ-9 jack for headset
  • Full-duplex speakerphone
  • Hearing Aid Compatible (HAC) handset
  • Voice Codecs: G.711a, G.711u, G.722, G.722.2, G.729ab, iLBC, OPUS

Ethernet 10/100/1000 PoE

  • Secure Boot
  • 802.1x with Custom Device Certificate
  • SIP OAuth
  • Secure credential storage
  • Device authentication
  • Configuration file authentication and encryption
  • Image authentication
  • Random bit generation
  • Secure Unique Device Identifier (SUDI)
  • Signalling authentication and encryption using TLS
  • Media authentication and encryption using SRTP
  • HTTPS for client and server
  • Configurable minimum TLS version
  • Local Phone Unlock Password
  • Trusted Platform Module 2.0
  • Security-Enhanced Linux
  • FIPS 140-2, 140-3 and UCR 2013 compliant
  • TLS 1.3 and TLS client/server min version
  • Secure erase
  • On device Firewall*
  • Assured Services SIP (AS-SIP)
  • Multilevel Precedence and Preemption (MLPP)
  • ECC
  • Disabling speakerphone
  • Disabling headset and handset
  • Multi-server (SAN) Tomcat Certificate
  • No password warning
  • HTTP proxy
  • VPN (not for 9811)
  • Device Security Insights
  • LLDP MED Location Information Service for E911
  • HELD (E911)
  • Malicious Call Identification (MCID)

PoE class 3 (0.42A, 48V DC)

schema arriere cisco 9861
  1. 1 DC power adapter port (48 VDC).
  2. 1 USB-C port (0.5A, 5V with PoE)
  3. 1 Ethernet network port (10/100/1000 SW) with PoE support
  4. 1 Ethernet PC access port (10/100/1000 PC)
  5. 1 Kensington security slot
  6. 1 handset connection port
  7. 1 cable jack
schema côté cisco 9861
  1. 1 USB-A port (0.5A with PoE)
  2. Foot stand

  • Display: colour, LCD, 5-inch, 800 x 480 pixels
  • Backlit indicators
  • Wall-mountable
  • Operating temperature: 0°C to 40°C
  • Storage temperature: -10°C to 60°C
  • Humidity: 10% to 90%
  • High security with TPM 2.0 and TLS 1.3

Support your growth with Cloud Communications

  • Never miss a call

    Automated greetings, call queues, and intelligent call routing help you deliver a professional experience to every caller.

  • Manage everything from one place

    Control your business hours, call forwarding settings, and users through a self-service portal.

  • Grow at your own pace

    Add users and features as your business grows.

  • 24/7 support

    Ensure business continuity with access to experts available around the clock.

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