A guide to make your mobile transfer content easier
We've put together this practical guide to help you through the problems that tend to pop up during the process. Now let’s get the most out of these phones of yours.
You can transfer content in one of three ways.
- Using Quick Start
- You can use a recent backup.
- Transferring via Quick Start can help you avoid certain glitches and challenges that come along with using a computer and iTunes—bugs, freezing, firewall, etc.
- Using iCloud
- You don’t need a cable or a computer.
- Transfer anywhere—as long as you’re connected to Wi-Fi.
- Using iTunes
- Transferring content this way is fast.
- Data usage is minimal.
- You can transfer saved passwords, Wi-Fi settings, browser history and Health app data (encrypted backup required).
Pro tips
- Make sure the internet connection you’re using is fast and reliable.
- Configure your new Apple device using the backup of your former iPhone, iPad or iPod Touch.
- Use Apple brand accessories (cable, charger, etc.).
- Update iOS on your devices before you transfer content.
- Set aside 15-90 minutes per device.
Still need help? Full details on the Apple site.
Still running into trouble when transferring, check out this Apple support page.
Using Samsung Smart Switch
To transfer the content of your device, it’s recommended that you use your old phone’s USB cable and the accessories that came with your new Samsung device.
You’ll find instructions on how to use Smart Switch here on the Samsung site.
Using the Move to iOS app
With the app Switch to Android
With the app smart switch
Thinking of changing your cell phone?
Still need help?
Customer Service
For any questions about your account or invoice, or to modify or add services.
1 877 512-8590
