Hybrid work: optimize your company's communications between remote work and the office

1. Increased reliance on the Internet

In hybrid mode, your employees’ access to a reliable Internet connection is critical. Whether at home, on the go, or in the office, an unstable connection can hinder productivity and hurt employee efficiency. Without a reliable and fast access, aspects such as virtual meetings, document sharing, and collaboration platforms can slow down and affect productivity.

2. Integration of unified communication technologies

Hybrid work requires a shift in the way we communicate. Today's employees expect fast, efficient, and centralized exchanges on intuitive platforms. The proliferation of tools (email, instant messaging, video conferencing, phone calls, etc.) can hinder efficiency if these solutions are not well integrated into your current tech environment.

3. An increase in cyberattacks

With employees connected remotely, often via less secure personal networks, the risk of cyberattacks increases. Theft or loss of sensitive data, unauthorized access to company assets, network protection breaches: these are all security threats faced by organizations in hybrid mode.

Working from home

Have a versatile Internet connection (just like in the office!)

Providing your remote employees with a reliable and high-performance Internet connection is essential to ensure they are as productive as if they were working directly in the office. The secure use of static IP addresses ensures that your resources are always accessible, regardless of their location.

Just like a landline number, a static IP address ensures business continuity. In the event of a failure of the main link in the office, automatic backup with static IP addresses immediately takes over, allowing your employees to continue working without interruption.

By combining these IP addresses with an automatic backup connection provided by the same provider, you get complete peace of mind and optimal continuity of service, even in the most critical situations.

Offer Business Mobility

Of course, your employees will be reluctant to receive business calls on their personal phones. If your organization has a stock of smartphones that is gathering dust, it would be very beneficial for you to bring these mobile devices to Videotron Business to activate a plan for your staff.

Providing your employees with customized Mobile solutions means they remain reachable during business hours, for the greatest benefit of your teams and customers. They can even easily stay in touch during their business trips, thanks to our International plans.

Opt for unified communication technology

Unified communication makes it easy for a company to reach its employees, no matter where they work from. Such a solution boasts several advantages, such as virtual receptionist, call recording, and queuing.

In addition, these unified technologies offer advanced collaboration features, such as chat, video meetings, and sharing spaces. If your company already uses Microsoft Teams, our Webex phone solution can easily be integrated. A centralization that brings real added value to the company!

Conversely, the proliferation of communication tools can be detrimental to efficiency if these solutions are not well integrated with one another. However, as you now know, it is quite possible to bring together all these means of communication to meet your business needs.

Ensure the security of your communications

Before authorizing remote working, have you taken the necessary steps to protect your organization's sensitive data? In particular, it's important to secure the mobile devices used by your workforce by following these five tips:

1. Provide a protective case to physically protect each device.
2. Protect mobile phones with a lock code.
3. Install a virtual private network (VPN) to protect communications.
4. Equip devices with a tracking system (in case of loss or theft).
5. Use a mobile device manager (MDM) to centralize device management.

This need for security doesn't stop at mobile devices. As offered by our Cloud Communications solution, powered by our partner Webex, phone calls must also be end-to-end encrypted. In fact, this entire collaboration approach is also secure.

Working from the office

Provide an automatic backup connection for your Internet

Videotron Business' automatic backup connection provides automatic network failover in the event of an Internet outage. Don't overlook the importance of a backup connection when choosing the right Internet plan for you: it's a simple solution for maintaining connectivity at all times and limiting the negative impact that an outage could have on your operations.

In the office, what would be the impact of an Internet outage on your activities, or even on your turnover? Businesses of all sizes can be impacted by an Internet outage. And the consequences are significant: a temporary drop in profitability, a substantial decrease in productivity, or the inability to deliver the expected service, for example. Hence the importance of protecting yourself with a solution such as an automatic backup connection.

Opt for Business telephony

Cloud unified communications is a turnkey solution for growing businesses that want to connect employees' mobile devices, regardless of where they work. This system is a digital telephony solution for which companies pay a fixed monthly payment, known as "operational expenditure" (OPEX). This covers all telecommunication costs, including equipment and maintenance.