Get the most out of your Webex environment
What is Cloud Connect for Webex Calling?
Videotron Business provides PSTN services across Canada. Businesses using Cisco's Webex Calling platform can also get toll-free calling minutes bundled with Direct Inward Dial (DID) numbers.
Cloud Connect for Webex Calling can be deployed quickly and seamlessly, with direct integration into Webex. Full compatibility with your Webex environment is ensured.
Certified by Cisco, this solution delivers reliable, high-quality deployments for everything from basic telephony systems and dedicated instance migrations to large-scale contact centres.
Transform your business communications
Simplify the management of your service providers
Comprehensive service
Access all the features you need, including number portability, new phone numbers, inbound and outbound calling, caller ID, and toll-free numbers.
Premium support
Our support offerings include access to Webex platform experts, 24/7 technical support, and tailored migration services.
Comprehensive connectivity services
Videotron Business also offers Internet and network solutions, available as plans or customized bundles, to meet the needs of any business. We also provide Mobility and Internet of Things services.
Combine your Webex platform with highly reliable PSTN connectivity.
Cloud Connect FAQ
It is a shared SIP connection with certified Cloud Connect providers. Webex Calling customers can choose their preferred certified provider and select it directly in the Webex Control Hub dashboard to route calls to the public switched telephone network.
No, this is not necessary. Videotron and Cisco are already directly interconnected through Cisco’s data centres in Canada. All you need to do is establish a commercial agreement with Videotron, provide your Org ID, and select Videotron in your Control Hub.
Yes. Cloud Connect supports Webex Contact Center. As a Certified Calling Provider, Videotron Business can provide connectivity for both your Webex Calling and Webex Contact Center environments.
Yes. The interconnection between Videotron and Cisco supports both modes.
