Due to the Canada Post strike, the delivery of your invoices by mail may be delayed. However, you must ensure that payments to your account are made within the usual timeframe. We invite you to view your invoice online, available at all times in your customer center.
Customer service dedicated to local businesses
Every business deserves a tailor-made service. Get products and services that meet your business needs, thanks to the expertise and availability of our customer service advisors.
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Contact us
Monday to Friday : 8 :00 am to 6:00 pm
If you have any general questions about your invoice or if you are moving, need to make an appointment, or have problems with any of our products or services, please do not hesitate to contact us.
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For the hearing impaired (TTY)
Please use the chat to contact a Videotron advisor.
Other numbers
From your Residential Line or your Videotron Mobile Line:
611
Monday to Friday : 8 :30 am to 5:00 pmWrite to us
24/7
Monday to Friday : 8 :30 am to 5:00 pm
Meet a sales representative
Our business solutions specialists are committed to provide personalized support and design a solution tailored to your needs.
In-store services
Take advantage of a customized approach with our in-store services for businesses, available in several regions across Québec.
Online support for your business
Get more help
Videotron makes every effort to ensure your satisfaction.
