How to access your online invoice | Videotron Business support

How to get your Business invoice online

Good to know

With online Business billing, you can check your invoice balance whenever you want, wherever you want, see your past 36 invoices, download your invoices and save them on your computer, get an email as soon as your invoice is ready and an email reminder five days before your invoice payment is due.

You can sign up to get your online invoice in your Business Customer Centre, and you’ll get an email notification when it’s ready.

Log in to your Business Customer Centre.
Under Your Invoice, select Subscribe to Online Billing.
Enter your email address and click Subscribe.

Important : Once you’ve signed up for online billing, you will no longer receive your Videotron invoice by mail. You’ll start receiving your online billing when the next invoice is issued, after the current billing period.

Accessing your Business invoice online

You can quickly and easily access your online billing in the Business Customer Centre and see your balance at a glance.

Log in to your Business Customer Centre account.
Under Invoice, you will see your account balance at a glance.
Click See your invoice and then click View invoice to access, save or print your full invoice.

To view your invoices from the past 36 months, see the Billing history section further down the page.

To print your Videotron Business invoice, first log into the Business Customer Centre. Once logged in, click See your invoice, then click Billing History. Finally, select the invoice to print.

Good to know

You can check the balance of your last invoice, as well as the amount and date of your last payment, through Videotron’s automated services, accessible by telephone 24/7, at 1-866-380-2967.

Information about a payment becomes available within 24 hours of its processing. The time it takes to process your payments depends on the method of payment used.