The HPE Aruba LTE backup key
An all-in-one modem and router, the Helix Fi gateway allows you to easily connect all your household’s TV terminals, wireless devices, and compatible smart equipment, and manage them in a snap with the Helix Fi app and its included Advanced Security options.
Ultrafast Wi-FiHelix Fi appSelf-diagnosis of channels for optimization and auto change between bandsMost secure Wi-Fi* with integrated protection against cyberthreatsReady for home automation
Every new subscription to a Helix Internet plan includes free rental of one Helix Fi gateway*
You need a Helix Fi gateway to enjoy Helix’s Internet and TV services. The gateway isn’t compatible with illico.
Continuous optimization
The smart, high-performance and secure Wi-Fi network is continuously optimized based on the people and devices connected to it, so you can enjoy an optimal connection at all times.
Centralized comprehensive management
The Helix Fi app allows you to manage your Wi-Fi network and the devices connected to it, even remotely. It also offers advanced security options to protect your network at all times.
Easy and fast installation
The Helix Fi gateway is installed in a few simple steps. This quick start guide enables you to make the most of your unlimited Internet right away.
Technical specifications of the Aruba 9004-LTE gateway
Width: 19.85 cm
Height: 3.82 cm
Depth: 15.31 cm
Weight: 1.143 kg
4 1 Gbps Ethernet ports (WAN/LAN)
1 Ethernet port (Console)
1 Micro-USB port (Console)
1 USB 3.0 Type A port (Console)
Power supply 12 V CC – 2.5 A
LTE category: 12
Certification: PTCRB
LTE-FDD: B1/B2/B3/B4/B5/B7/B8/B9/B12/B13/B14/B17/B18/B19/B20/B21/B25/B26/B28/B29/B30/B32/B66
LTE-TDD: B38/39/B40/B41
2 X SMA connectors for LTE (antennas included)
1 X SMA connector for GPS (antenna not included)
Bluetooth 5 BLE for IoT
1. Electric power supply
Used to power the router with the power supply included.
2. Reset button
Resets the router’s factory settings.
3. Ethernet ports
Used to connect the primary WAN link from the model to other LAN network equipment.
4. RJ45 console port
Used to connect to the router’s settings directly from a computer, in Admin mode.
5. Micro USB console port
Used to connect to the router’s settings directly from supported equipment, in Admin mode.
6. 3.0 USB port
Used as a storage unit to save or install a configuration profile from the router.
7. SIM card slot
Used to insert the SIM card for the mobile backup service in the event that the signal from the modem (WAN) is lost.
8. Slot for Kensington lock
Secured the equipment in place (Kensington lock not included).
- Operating temperature: 0°C to 40°C
- Storage temperature: - 40°C to 70°C
- Humidity: 10% to 90%
Frequently Asked Questions
The Aruba 9004-LTE router is offered with complex service combinations that may include Wi-Fi Pro, backup over mobile network, static IPs, and Cloud communications, in order to ensure operations run smoothly.
No. The Aruba 9004-LTE router is not a Wi-Fi router. Subscription to the Wi-Fi Pro service is required to get a Wi-Fi signal from the HPE Aruba Access Points.
Yes. The HPE Aruba Networking Central platform allows you to configure all the features, settings, and notifications based on your business needs.
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*Conditions
Helix technology is available or exclusively available in some regions.
Wi-Fi 6
Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.
Helix Fi gateway
The rental of the Helix Fi gateway is included for customers who subscribe and maintain their subscription to a Helix plan. Equipment rental is subject to availability and gateway models may vary.
Wi-Fi pods
Wi-Fi pods can be purchased through a single payment of $120. Taxes not included.
Delivery
Packages are usually received within 48 working hours in urban areas and 72 working hours in rural areas following the order. Additional delays may occur during holiday periods.
Depiction of equipment
Equipment images are for illustrative purposes only and may differ from the actual equipment you receive.