Contact us

Contact a Videotron Business Solutions Specialist

Serving all businesses

Small business

Small business

1-25 employees

Medium and large Business

Medium and large Business

26+ employees

Multi-dwelling and Hospitality

Multi-dwelling and Hospitality
Wholesale

Wholesale
Online support

Online support
PME petite moyenne entreprise

Small business

Customer service

  • Subscription to our services
  • Changes to your account
  • Questions about your invoice
Monday to Friday: 8 a.m. to 6 p.m.

1-877-512-8590

affaires@videotron.com

Technical support

  • Equipment installation and configuration
  • Troubleshooting technical issues
  • Reporting an outage
24/7

1-800-561-4248

Business large

Medium and large Business

Sales

Monday to Friday: 8 a.m. to 6 p.m

1 877 907-3002 x 1

sales@fibrenoire.ca

Appointement request

Customer service

Monday to Friday: 8:30 am to 5:00 pm

1 833 370-3002

ge@videotron.com

Technical support

24/7

Vidéotron services

1-800-561-4248

Fibrenoire solutions 

1 877 907-3002 x 2

Business

Multi-dwelling and Hospitality

Sales

Monday to Friday: 8:30 a.m. to 5 p.m

Multi-dwelling 

1 877 380-7799

Hospitality 

1-833-380-1010

Appointement request
Réseau Fibre

Wholesale

Wholesalers

Monday to Friday: 8:30 a.m. to 5 p.m

1 877 907-3002 x138

carriers@fibrenoire.ca

Online help

Troubleshooting Mobile service issues.
Travel with my cell phone.
Troubleshooting Internet issues.
Invoice explanations.
Help with Cloud Communications.
All online support.
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Accessibility

We offer a number of products and services adapted to people living with functional limitations.

Explore our adapted solutions

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Points of sale

Come see us in one of our stores and enjoy a unique customer experience.

Find a store

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File a complaint

Inform us of any dissatisfaction or complaint.

Let us know if you’re unsatisfied