Videotron Business and accessibility

Our commitment

At Videotron Business, our customers are at the heart of everything we do. Our business solutions experts work to offer telecommunication products and services that are adapted to your specific needs and those of your employees and customers.

We work with various organizations to gain a better understanding of accessibility needs in order to implement innovations that facilitate access to our services for people living with disabilities.

Quickly access the Business products and services you need by browsing the following sections.

How can we help?

Our specialized representatives would be happy to help you.

Our accessible stores

Complexe Desjardins Videotron kiosk

150, rue Sainte-Catherine Ouest
Complexe Desjardins
Montréal (Québec) H5B 1B2
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Saint-Roch Videotron store

510 boulevard Charest Est
Québec, QC G1K 9L6
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Carrefour Laval Videotron store

3035 boulevard le Carrefour
Carrefour Laval
Québec, QC H7T 1C8
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Videotron store and kiosk at Carrefour de l’Estrie

3050 boulevard de Portland
Carrefour de l’Estrie
Sherbrooke, QC J1L 1K1
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Our accessibility plan

Videotron Business is proud to present its accessibility plan for clients with various functional limitations. By implementing concrete actions, it is committed to listening and paying closer attention to these clients, to better meeting their needs and to providing a communication channel that better facilitates the sharing of changes to its adapted products and services. In particular, Videotron Business has consulted several specialized organizations in order to properly guide the initiatives in its plan.

Read the accessibility plan

Read our progress report 2024 (pdf format)

Frequently asked questions about accessibility

To subscribe to one of our adapted services, please contact a Customer Service representative.

No proof is required. Simply contact a Customer Service representative.

Since we already have services for people with functional limitations and our promotions vary, the best thing to do is to get in touch. An advisor will help you select the best offer for your needs.