Mobile
Voice command
Control your device with spoken commands.
Speed dial
Dial a number without having to press the keys one by one.
Automatic response
Can’t answer right now? Press a single key to send a predefined response.
Customizable menus, shortcuts, and displays
Configure your device display based on your needs: most used applications, number of icons per screen, weather display, font size, etc.
Predictive text entry
Communicate more effectively by typing the first few letters of a word to give you a choice.
See the accessibility features of the major manufacturers
TV
Channel filter
Add your preferred channels to your favourites list or the Program Guide.
Digital display
Make information even more accessible to the user
Take advantage of the benefits of digital displays and broadcast information that users can see on their television or mobile phone screen.
Cloud Communications
Group or line hunt incoming calls
Program your line so that the call rings on multiple devices simultaneously or in cascade mode (in an orderly sequence), making it easier for other team members to take calls as needed.
Simultaneous ringtone
Make your landline and mobile phone ring simultaneously to make it easier to take incoming calls.
Voicemail to Email
Retrieve voicemails from your computer's inbox, without having to fiddle with the landline.
CommAffaires app
Access your landline phone’s features without having to manipulate it, thanks to the app, which you can install on your computer and mobile.
Other services
Access to Videotron’s websites
Browse with ease thanks to the new modules built into our websites, which comply with Web Content Accessibility Guidelines 2.0 (WCAG 2.0). Learn more.
Free installation of Helix services
Enjoy free installation and valuable tips from our technicians to kick things off with Helix on the right foot!
Adapted repair services
Get free courier service for the repair of the mobile device used with your Mobile plan. Learn more.
30-day satisfaction guarantee
Not completely satisfied with your services? You have 30 days from activation to terminate your agreement and obtain a refund. Learn more about guarantees.
Still need help?
Customer Service
For any questions about your account or invoice, or to modify or add services.
1 877 512-8590
