How to set your communication preferences in the Business Customer Centre

In the Business Customer Centre go to Your Address and then Change your address.

1. In the Business Customer Centre, select Your Account and then Change your profile.
2. Under Email address for correspondence, click edit.

1. In the Business Customer Centre, select Your Account and then Change your profile.
2. Under Language of correspondence, click Edit.

Videotron sends various types of communications, including information about its products, promotions, and new releases and notices about your services. Visit your Business Customer Centre to subscribe to or unsubscribe from these communications.

Business Customer Centre account

1. Go to the Your Account section and select Set your communication preferences.
2. Choose your communication preferences by checking the desired boxes.

Avoid unpleasant surprises and receive notifications when your mobile data usage approaches or exceeds your plan’s limit.

1. Under the Internet tab in your Business Customer Centre, select View your Internet usage.
2. Choose the usage threshold (75%, 90% or 100%) that will trigger an email or text message to be sent. Once this threshold is reached, you will receive preventive notifications. If you exceed your plan’s limit, an alert will be sent to you. These notifications will be sent to you by email at the address indicated in your file or, if you have a Videotron Mobile plan, by text message.