How do I use the Business Customer Centre? | Videotron Business support

A digital space to manage all your Videotron Business services

The Business Customer Centre allows you to view your bills and the services you subscribe to, as well as change your payment method, online.

PLEASE NOTE : The Customer Centre+ app is not available, at the moment for the Business customers.

Convenient features at your fingertips for your Business account

Here’s what you can do in the Business Customer Centre.

Manage your account with just one click

Change your profile
Manage your communication preferences
Manage account users
Check your appointments

Manage your bill

Manage your online billing
View your balance
Sign up for preauthorized payments
View and download your previous bills
Quickly find billing information

Manage your Internet plan

Get an overview of your Internet plan
Monitor your data usage in real time
Get notifications to avoid exceeding your data limit

Manage your mobile data usage

Monitor your mobile data usage in real time
Monitor your airtime and text messaging usage

To add Mobile Data Add-ons, contact the Business Customer Service

Access the Business Telephony options

Manage your Telephony options
Reset your voicemail PIN
Manage your Voicemail to Email

How to sign up to the Business Customer Centre?

When you subscribe to Videotron Business services, the Customer Service Representative will suggest that you consult the Videotron Business website to sign up to the Business Customer Centre. Upon your request, an activation email to access the sign up page can be sent to you. You can also sign up online to the Business Customer Centre without an activation email.

Let’s get started.

How do I log in to the Business Customer Centre

You must sign up to the Business Customer Centre before trying to log in. Once you’ve signed up, go to the Business Customer Centre login page via the Videotron navigation bar. Enter your username and password and click on Log in

Good to know

When you go to the Videotron website, remember to select the Business tab. This way, you’ll avoid any login issues related to the system’s failure to recognize your username and password.

Log in now

More details about logging in